Sales Lead-ANN

Knitwell Group • Lee, MA

1d • $16 - $20 • Onsite

About The Position

As a Sales Lead at Ann Taylor, you are a key team member who supports and models excellent customer experiences. You deliver personalized service and provide guidance and support to associates, directly influencing both customer and associate experiences. In collaboration with the Store Manager, you learn store functions and are prepared to step in as manager when needed.

The role includes representing the brand, supporting team development and an inclusive store environment, maintaining visual and operational standards, and using tools and technology to support customer-focused and profitable business. You provide feedback and coaching, build productive team relationships, and help customers have a seamless omnichannel shopping experience.

This is a regular, part-time position at Store 1286-Lee Premium Outlets in Lee, Massachusetts. The listed pay range is $16.00–$20.00 per hour.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and support a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed