Full Time Sales Lead

Pandora•Ottawa, ON

78d•Onsite

About The Position

As the largest jewelry brand in the world, Pandora empowers people to express themselves through beautiful products. This role of Sales Lead will be the ultimate Pandora Fan, fully immersing themselves in the brand, culture, and product to deliver exceptional customer experiences. The Sales Lead will provide support to Managers and Sales Associates, contributing to the store's success. This position requires the completion of an assessment upon application submittal.

Requirements

At least 2 years of experience in a high-performance selling environment.
Developed written and verbal communication skills.
Ability to connect with people at all levels of the organization.
Strong business acumen and analytical thinking skills.
Proficiency in time management, setting priorities, and delegating tasks.
Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
At least 18 years or older.
Ability to provide proof of identity and eligibility to work.

Responsibilities

Exceed individual and store sales goals by building genuine connections with customers.
Embrace and contribute to a store culture filled with passion for the brand, acting as an extraordinary brand ambassador.
Create unforgettable shopping moments that exceed expectations through excellent product knowledge and building brand loyalty.
Exceed commercial targets and key performance indicators (KPIs) expectations.
Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
Coach and inspire the sales team, fostering accountability for individual and store performance.
Provide real-time feedback and guidance to empower the team in achieving their KPI goals.