Sales Lead-ANN, University Station
About The Position
As a Sales Lead, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, directly impacting both customer and associate experiences. You collaborate with the Store Manager to become an expert in store functions and are prepared to step in as manager when needed. The role involves representing the brand, supporting associate onboarding and development, fostering an inclusive store environment, and maintaining high visual and operational standards with a customer focus. You use tools and technology to support a customer-focused and profitable business, coach associates in the moment, share ideas with the team, and help provide customers with a seamless omnichannel shopping experience. This is a regular, part-time position at the Ann Taylor University Station store in Westwood, Massachusetts. The listed pay range is $16.00–$20.00 per hour.
Requirements
- Technology proficiency and ability to operate a point-of-sale system.
- Enjoys communicating and coaching.
- Flexible availability, including evenings, weekends, and holidays.
- Takes initiative in making thoughtful decisions.
- Ability to organize, delegate, and prioritize assignments to meet deadlines.
Nice To Haves
- Six months of retail sales experience.
- Management experience.
Responsibilities
- Represent the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment where associates feel welcome and engaged.
- Uphold high visual and operational standards while keeping the focus on the customer.
- Use tools to drive a customer-focused team environment and profitable business.
- Provide in-the-moment feedback and coaching to help associates excel in customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
- Step into the manager role when needed.
Benefits
- 401(k) plan
- Merchandise discounts and eligibility for discounts at sister brands
- Professional development and opportunities for advancement across the company's brands
- Community impact through philanthropic partnerships
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
