Sales Lead, Hamilton Place Mall

KnitWell Group • Chattanooga, TN

1d • Onsite

About The Position

As a Sales Lead, you are a key team member who supports and models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, directly influencing both customer and associate experiences. You collaborate with the Store Manager to learn store functions and are prepared to step in as manager when needed.

You represent the brand and model personalized customer experience behaviors. You help store leaders onboard and develop an effective, highly engaged team; support an inclusive store environment; uphold visual and operational standards while prioritizing customers; and use tools to foster a customer-focused team and profitable business. You provide in-the-moment feedback and coaching, build productive team relationships, use technology to stay informed about company priorities and promotions, and support seamless omnichannel shopping.

This is a regular part-time position at the Hamilton Place Mall store in Chattanooga, Tennessee.

Requirements

• Enjoy communicating and coaching.
• Technology proficiency and ability to operate a point-of-sale system.
• Flexible availability, including evenings, weekends, and holidays.
• Initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed