Sales Lead

Jockey International, Inc.•Smithfield, NC

17d•Onsite

About The Position

Jockey is seeking an energetic Sales Lead (Key Holder) for its Smithfield, North Carolina location. The Sales Lead provides excellent customer service in accordance with Jockey’s service principles, helps achieve store goals and maximize sales, and assists management with opening and closing the store. The role may act as Manager on Duty when store management is absent. The position supports store sales and profitability, provides coaching and direction to the store team, and helps maintain merchandising standards, store security, and a safe, clean work environment. Jockey describes its culture as grounded in hard work, mutual respect, quality, and service. The company also notes that its Jockey Being Family nonprofit supports adoptive families.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Excellent interpersonal and verbal communication skills.

Nice To Haves

One year of management experience.
Three years of retail or customer service experience, with a demonstrated passion for extraordinary guest service and sales.

Responsibilities

Demonstrate behavior that reflects Jockey’s core values and culture.
Build positive relationships with coworkers and guests to support productivity, inclusiveness, and satisfaction goals.
Provide feedback, coaching, and direction to the store team.
Greet guests warmly and sincerely, communicate current promotions, and use suggestive selling.
Identify guests’ needs and use product knowledge to offer solutions.
Promote company programs, including Rewards participation and the satisfaction guarantee.
Promote awareness of and excitement for Jockey Rewards membership.
Help drive store-level sales, goals, and profitability.
Perform sales and register transactions, process cash and credit payments, and count money.
Act as Manager on Duty when store management is absent, including opening and closing the store according to company policies.
Assist with product stock, markdowns, and visual merchandising in accordance with established standards.
Protect cash, inventory, and other company assets according to policies and procedures.
Ensure adherence to Jockey policies and procedures.
Maintain a safe and clean work environment.
Support hiring and recruiting efforts.
Perform other duties as assigned.