Sales Lead Winter Garden Village

Knitwell Group • Winter Garden, FL

3d

About The Position

The Sales Lead creates an engaging environment for associates and customers and partners with the Store Manager to execute daily action plans. The role helps maintain smooth store operations, an appealing store environment, and associates who are trained and motivated to reach their potential. The Sales Lead uses operational knowledge to step into the Manager role when needed and guides the team with support from store leaders.

The position focuses on welcoming customers, understanding their needs, sharing product and service knowledge, and helping associates deliver the company selling model. It also supports operational planning, associate coaching, business results, scheduling and payroll productivity, onboarding, and compliance with brand guidelines, operational requirements, and asset protection policies.

Requirements

• 1–3 years of retail experience.
• High school diploma or equivalent.
• Passion for styling and love of working with people.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to read, write, and communicate in English.
• Proficiency with technology, including the ability to operate store systems accurately.

Responsibilities

• Welcome customers, understand their needs, and support their shopping experiences.
• Share knowledge of products and services with customers to outfit and inspire them.
• Empower teams to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Identify business opportunities in partnership with store leaders to drive results.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Follow brand guidelines, operational requirements, and asset protection policies.
• Step into the Manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts, plus eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED