Retail Sales Associate, Winter Garden Village - Flex
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge and a personal approach, you help make customer visits memorable. You work toward selling goals through customer engagement and effective selling behaviors, building trust, meeting sales targets, and encouraging customer loyalty. The role also involves maintaining a clean, organized, and inviting shopping environment. Selling colleagues prepare for the day by reviewing goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers and build relationships, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and collaborate with teammates to deliver individual and store results.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Nice To Haves
- At least 1 year of selling or customer service experience preferred.
Responsibilities
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers, understand their needs, provide personalized recommendations, and build customer relationships.
- Drive sales through customer engagement, effective selling behaviors, and achievement of sales goals.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
- Update signs and pricing as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with and support teammates to serve customers and the community.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
