Sales Integration Coordinator
KSI Trading Corp•Mechanicsville, VA
•$24 - $26•Onsite
About The Position
As a Sales Integration Coordinator, you will support the onboarding and activation of customers across multiple industry platforms. This role plays a critical part in ensuring customers are successfully activated, trained, and able to transact efficiently through KSI-supported systems. The Sales Integration Coordinator will engage directly with customers, conduct outbound communications, analyze platform-generated reports, and coordinate activation efforts in partnership with internal teams.
Requirements
- Ability to work on-site in an office environment
- Proficiency in Microsoft Excel, including basic to intermediate functions (e.g., VLOOKUPs, data analysis)
- Experience making outbound calls and engaging directly with customers
- High level of organization, attention to detail, and time management
- Ability to learn and navigate multiple software platforms efficiently
- Strong communication (verbal and written) and interpersonal skills
- Ability to adapt quickly to changing business and environmental conditions
Responsibilities
- Support customer onboarding and activation for platforms including CCC, OpsTrax, PartsTrader, and the KSI Customer Portal
- Review and analyze reports from various platforms to identify activation status and required follow-up actions
- Proactively contact customers via outbound calls and email to facilitate platform activation
- Guide customers through activation steps and resolve basic onboarding issues
- Maintain accurate documentation of customer interactions, activation progress, and system updates
- Collaborate with Sales, Operations, and Customer Support teams to ensure timely and successful activations
- Provide professional, high-quality customer service throughout the activation process
- Perform other duties as assigned as business needs change
Benefits
- PTO
- paid holidays
- health insurance
- dental insurance
- vision insurance
- 401(k) with company match
- employer-paid life insurance up to $50,000
- supplemental insurance options
- $500 employer HSA contribution for those employees enrolled in an HSA-eligible plan
- $500 employee referral bonus
- access to employee discounts through our healthcare and payroll partners
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
