Sales Guide - Houghton Lake

Pleasantrees•Houghton Lake, MI

13d

About The Position

Pleasantrees is a Michigan-rooted cannabis company founded in 2018. The Sales Guide represents the brand in the community and delivers exceptional guest engagement while helping maintain the company’s culture and protecting its brand. Reporting to the General Manager, the Sales Guide focuses on guest experience, sales, and profitability in a collaborative, fast-paced, results-oriented environment. The role also involves maintaining the sales floor, using the point-of-sale system, following cash-handling and compliance policies, and supporting store safety and sanitation.

Requirements

At least 2 years of experience in a fast-paced, guest-centric environment.
Must be at least 21 years of age.
High school diploma or equivalent.
Must pass a criminal background check and drug screening; THC is excluded from the screening.
Must comply with all legal and company regulations for working in the cannabis industry.
Ability to stand for long periods.
Ability to lift 25 lbs.
Knowledge of basic computer skills.

Responsibilities

Anticipate guests’ needs and respond with an engaging attitude.
Maintain a positive demeanor, body language, and personal presentation.
Help guests understand product benefits and offerings.
Create a unique, genuine, and exceptional experience for every guest.
Take a proactive approach to training tools and commit to using them.
Work as a flexible, adaptable, team-oriented member of a collaborative, fast-paced, results-oriented environment.
Keep the sales floor properly stocked and maintain the store’s appearance.
Accurately use and maintain the Point of Sale (POS) system.
Follow company cash-handling policies and perform daily cash management and compliance reporting.
Comply with shop policies, including state and local regulations, security and access protocols, inventory tracking, dress code, and work schedules.
Work closely with the Receptionist to provide a seamless guest experience.
Contribute to store safety and sanitation.
Focus on business initiatives that maximize sales and profitability.