Branch Manager- Houghton

Range Bank • Houghton, MI

1d

About The Position

The Branch Manager at the Houghton Branch leads and manages the overall performance, operations, and staff of one to two branches. The role focuses on maintaining exceptional customer service while contributing to strategic bank initiatives, complying with banking regulations, and ensuring efficient branch operations. Some travel is required for training purposes.

Requirements

• Two years of banking experience or a college degree in a related field.
• Two years of leadership experience, including supervising, training, and mentoring employees.
• Proficient computer skills.
• Exceptional customer service and communication skills.
• Exceptional organization and time-management skills.

Nice To Haves

• Bachelor's degree in a business-related field.

Responsibilities

• Develop branch staff through training, coaching, and performance evaluations.
• Coordinate with other Branch Managers across the region to ensure adequate staffing and scheduling.
• Maintain strong knowledge of bank products and services.
• Meet with customers to open deposit accounts and deepen customer relationships by recommending products and services.
• Uncover customer needs and make referrals to other departments.
• Grow and develop customer relationships through outbound customer meetings, networking events, and joint calls.
• Identify process improvement opportunities and recommend changes to management to increase efficiency and provide an exceptional customer experience.
• Ensure effective implementation of bank initiatives and programs across the branch, and set direction for staff by providing relevant information and establishing goals.
• Assist CSRs with daily tasks as needed to ensure proper branch operations.
• Perform other projects and initiatives as requested, contributing to continued improvement of overall company performance.

Benefits

• Paid time off (three weeks to start).
• Volunteer time off (one day per year).
• Paid holidays (9.5 days per year).
• Health insurance through Blue Cross Blue Shield of Michigan.
• Telehealth with $0 copay.
• HSA plan options, including employer contribution.
• Vision insurance.
• Dental insurance.
• 401(k) retirement plan.
• Short-term disability insurance paid 100% by the company.
• Long-term disability insurance paid 100% by the company.
• Life insurance paid 100% by the company.
• Voluntary life insurance.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed