Sales Floor Lead (Denham Springs, LA)

Goodwill Industries Of Southeastern Louisiana•Denham Springs, LA

4d•Onsite

About The Position

The Sales Floor Lead assists with day-to-day store operations and sales performance to meet or exceed budget while following company standards, policies, and procedures. When assigned by the Store Manager or Sales Floor Manager, the role performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The position also supports production goals, expense control, employee training, and the effective operation of the store.

Requirements

High school diploma or GED and six months of supervisory experience, or a minimum of 90 days in the service industry.
Ability to read, write, and communicate clearly in English.
Successfully complete Retail training.
Ability to interact professionally and productively with a diverse array of people.
Ability to market Goodwill and explain its mission to the general public.
Ability to establish and maintain effective working relationships with store and production personnel and motivate them to perform well.
Ability to work a flexible schedule on short notice, including nights and weekends, and occasionally long hours.
Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
Ability to stand for prolonged periods, walk, and frequently bend, stoop, and stretch.
Ability to function in a fast-paced work environment with occasional high-volume periods.

Nice To Haves

Prior work experience in the service industry.

Responsibilities

Assist with day-to-day store operations and sales performance while complying with company standards, policies, and procedures.
Perform supervisor duties when assigned by the Store Manager or Sales Floor Manager.
Operate the cash register, accept payments, and authorize merchandise voids, returns, exchanges, and credits.
Ensure proper rotation of merchandise and adequate stocking of the sales floor.
Promote a positive public image through a clean store, attractive displays, and presentable, personable personnel.
Maintain safe and appropriate shopping-area conditions; keep the store clean and hazard-free by vacuuming, mopping, dusting, and cleaning bathrooms.
Follow personnel and safety policies and procedures and ensure Sales Floor Associates comply with them.
Perform the duties of Sales Floor Associates.
Attend regularly scheduled shifts assigned by the manager.
Ensure the daily floor check is completed and monthly safety self-inspections are conducted.
Ensure new hires receive orientation using the appropriate manual within their first week and document the training.
Assist the Store Manager with controlling the monthly and annual expense-to-revenue ratio.
Assist with training and mentoring Sales Floor Associates and court-appointed community service workers as assigned.
Assist with supervising and disciplining Sales Associates and recommending discharge to the Store Manager or Sales Floor Manager.
Monitor and assist with receiving, pricing, and displaying merchandise.
Record and balance cash register receipts, make bank deposits, and record store transactions.
Assist with preparing personnel and payroll records in a timely manner.
Complete required paperwork accurately for day-to-day store operations.
Assist the Store Manager or Production Manager in achieving or exceeding monthly and annual production goals and implementing contingency plans when goals are not being met.
Perform other job-related duties requested by management.