Production Lead (Denham Springs, LA)
About The Position
The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while following company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role supports production goals, ensures donated goods are processed for the sales floor, maintains a safe and clean work environment, and serves as a positive role model for employees and trainees. The position may include work at an attended donation center on an alternate schedule, sometimes without prior notice.
Requirements
- High school diploma or GED and six months of supervisory experience, or at least 90 days of experience in the service industry.
- Ability to read, write, and communicate clearly in English.
- Ability to interact professionally and productively with a diverse range of people.
- Ability to market Goodwill and explain its mission to the general public.
- Ability to establish and maintain effective working relationships with and among store and production personnel.
- Ability to work a flexible schedule on short notice, including nights and weekends, and occasionally long hours.
- Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
- Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
- Ability to work in a fast-paced environment with occasional high-volume periods.
- Successful completion of Retail training.
Nice To Haves
- Prior work experience in the service industry.
Responsibilities
- Assist the Store Manager or Production Manager in meeting or exceeding monthly and annual production goals and help implement contingency plans when goals are not being met.
- Meet production guidelines of at least 110 garments per hour while maintaining a minimum quality standard of 90%.
- Ensure donated goods are properly processed and ready for the store floor, and produce donated goods in the backroom adequately.
- Perform supervisory duties when assigned and help ensure Production Associates comply with personnel and safety policies and procedures.
- Act as a positive role model for employees and trainees and motivate personnel to perform at their best.
- Promote a positive public image of Goodwill through a clean store, attractive displays, and presentable, personable personnel.
- Maintain safe and appropriate conditions in the backroom and keep the store clean and hazard-free, including vacuuming, mopping, dusting, and cleaning bathrooms.
- Perform the job duties of Production Associates.
- Attend regularly scheduled shifts assigned by the manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
