Sales Floor & Cash PT Lead

University Co-Op•Austin, TX

2d•Onsite

About The Position

The Sales Floor & Cash PT Lead is a non-exempt, part-time position at our main store that reports to the Manager, Product Flow & Inventory. This role is responsible for supporting floor presentation by upholding visual standards and recovery and ensuring the sales floors are fully stocked, as well as supporting cash handling processes and procedures. This role is expected to uphold customer service commitments, mentor and train sales associates, and maintain organization and cleanliness standards, including sales floor and back-room areas. This role partners closely with the broader store team and store people managers.

Requirements

High school diploma or GED required.
Sales associate experience required.
Communicate with internal and external partners.

Nice To Haves

Lead, or similar role, experience (preferred).
Technology experience: POS system and Warehouse Management System preferred.

Responsibilities

Supports maintaining sales floor recovery and visual standards, and trains to these standards.
Supports executing assigned floor updates, tasking, and replenishment.
Supports cash handling processes and procedures.
Understands and trains the ins and outs of our POS (Shopify) to support questions and troubleshooting.
Empower team members to take ownership of their roles by delegating tasks, following up, and providing constructive feedback to ensure success of the individual, team, and department.
Lead and mentor sales associates by exemplifying our core values, demonstrating customer service standards, and ensuring SOPs are followed.
Recognize when sales associates need guidance or support and proactively offer assistance.
Support driving the business.
Open and close the store.
Handle cash responsibilities including drawer counts.
Support the team as floor manager and handle general operational needs.