Sales Floor Associate - Grand Junction Store

Goodwill of Colorado • Grand Junction, CO

5d • Onsite

About The Position

The Associate I, Retail Sales Floor ensures the sales floor is well stocked, organized, presentable, and clean. The associate brings processed clothing and other products to the sales floor, maintains merchandising standards, and assists customers by communicating responsively and providing excellent service. The role also includes maintaining restroom cleanliness, supporting production by communicating sales-floor needs to the manager on duty, and identifying and pulling e-commerce products from the sales floor. The position is full-time and pays $16.51 per hour. Store hours are 9 a.m. to 10 p.m.; employees must be available for a varied schedule that may include weekends, evenings, holidays, and occasional overtime.

The associate is expected to meet productivity standards and key performance indicators; price products according to Goodwill standards and assess quality and value, researching items when necessary; keep shelves, racks, and other sales-floor areas clean and organized; and merchandise products by category, color, and size. The associate may make decisions about moving products to improve the customer shopping experience and increase sales, rotate or remove old and unsold products, follow retail center and safety procedures, and cross-train or provide backup in other departments as needed. Duties may extend beyond those listed.

A high school diploma or equivalent and prior retail experience are preferred, as is visual merchandising experience. Candidates should have attention to detail, decision-making and judgment skills, basic technology skills, the ability to assess product quality and value and see color, and effective communication skills.

Full-time Retail and Sales/Operations Division employees are eligible for medical, dental, and vision coverage; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits. Paid leave includes vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. Employees may contribute to the retirement plan on a pre-tax or Roth basis; participation requires being at least 18 years old. DailyPay is available as a voluntary benefit. Goodwill of Colorado is an Equal Opportunity Employer, participates in E-Verify, and promotes a safe and drug-free workplace.

Requirements

• High school diploma or equivalent preferred.
• One year of retail experience preferred.
• Prior visual merchandising experience preferred.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and determine pricing, including researching value as necessary.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.
• Prior visual merchandising experience.

Responsibilities

• Meet or exceed productivity standards, expectations, and key performance indicators for assigned duties.
• Price products according to Goodwill standards for quality and value, researching item values online or using company tools and standards as needed.
• Maintain a clean and organized sales floor by cleaning and organizing shelves and racks, picking up items, putting away products from racks, carts, or baskets, and returning unwanted or returned items to their places.
• Merchandise sales-floor areas to standards for category, color, and size, and make decisions about moving products to improve the customer shopping experience and increase sales.
• Communicate targeted sales-floor product needs to the manager on duty to assist production.
• Provide excellent customer service to customers and staff, follow the 10-foot rule, and answer product questions as needed.
• Rotate or pull old or unsold products from the sales floor in a timely manner to refresh product selection.
• Identify and pull e-commerce products from the sales floor.
• Follow retail center policies, procedures, and safety processes.
• Cross-train in other departments or areas and provide backup as required.
• Maintain overall cleanliness of the sales floor and restrooms.

Benefits

• DailyPay voluntary access to pay on the employee’s schedule.
• Medical, dental, and vision coverage for eligible full-time Retail and Sales/Operations Division employees.
• Short-term disability and long-term disability coverage for eligible full-time Retail and Sales/Operations Division employees.
• Life and accidental death and dismemberment coverage for eligible full-time Retail and Sales/Operations Division employees.
• Flexible spending accounts for eligible full-time Retail and Sales/Operations Division employees.
• Voluntary supplemental benefit offerings.
• Paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan contributions on a pre-tax or Roth basis; employees must be at least 18 to participate.
• Public Service Loan Forgiveness Program eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED