Retail Generalist Associate - Grand Junction Store

Grand Junction Retail•Grand Junction, CO
•Onsite

About The Position

Goodwill of Colorado is seeking a full-time Retail Generalist Associate for its Grand Junction Store. The Associate II, Retail Generalist, has knowledge of retail products, merchandising, pricing, and quality inspection and acts as a backup across store areas. The role may involve multiple tasks in different departments on any given day, including receiving donations, material handling, processing hardline and softline goods, working on the sales floor, and operating cash registers. Work takes place in both production and sales-floor environments, with customer contact and an expectation of excellent customer service that reflects an “Attitude of Gratitude” in support of the organization’s mission. The position is paid $18.01 per hour and is posted through 11/12/26. It requires a varied schedule that may include weekends, evenings, holidays, and occasional overtime. Forklift certification is required. The role is physically active and may involve prolonged standing, bending, lifting, and using material-handling equipment.

Requirements

  • Forklift certification is required.
  • Able to obtain Powered Equipment Operator certification and safely operate equipment.
  • Able to obtain certification in employee positions by completing on-the-job documentation.
  • Able to operate a hydraulic baler.
  • Able to withstand prolonged standing, bending, and lifting for up to 8 hours per day.
  • Able to lift up to 75 pounds and use a dolly and pallet jack as required.
  • Able to work a varied schedule, including weekends, evenings, and holidays, with occasional overtime as necessary.
  • Able to communicate effectively with customers, managers, supervisors, staff, and peers.
  • High attention to detail and ability to make decisions.
  • Able to adapt to frequently changing work schedules and tasks.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • One year of experience in retail, product placement, or merchandising is desired.
  • One year of cash-handling experience is preferred.
  • Production experience, such as in retail, restaurant, hospitality, production, manufacturing, or similar industries, and cash-handling experience are sought.

Responsibilities

  • Cross-train in other departments and provide backup coverage as required.
  • Coordinate with department supervisors to identify staffing needs and areas needing support to meet store goals.
  • Accept customer donations, including loading and unloading products, and handle items with care.
  • Sort and inspect donated items, assess quality and value, price items, and research value as needed.
  • Use and become certified on equipment or tools such as a pallet jack, walkie stacker, forklift, and hand dolly to move and store donated products.
  • Keep the sales floor stocked according to store policies and procedures.
  • Process accurate cashier transactions and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Assist customers with product questions and provide excellent customer service.
  • Keep production and sales-floor areas organized, stocked, and clean to support store presentation and shopability.
  • Process e-commerce products accurately and move them efficiently through the e-commerce process.
  • Rotate or pull old and unsold products from the sales floor so that product selection remains fresh.
  • Help maintain a safe working environment for employees and customers.
  • Perform additional duties and responsibilities as required.

Benefits

  • Eligible for DailyPay, a voluntary benefit that provides access to earned pay on the employee’s schedule.
  • Full-time Retail and Sales/Operations Division employees are eligible for medical, dental, and vision insurance; short-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; long-term disability; and voluntary supplemental benefits.
  • Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; employees must be 18 years old to participate.
  • Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.
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