Sales Floor Associate - Grand Junction Store

Goodwill of Colorado • Grand Junction, CO

6d • Onsite

About The Position

The Associate I, Retail Sales Floor ensures the sales floor is well stocked, organized, and presentable, and provides responsive, excellent customer service. The role includes bringing processed clothing to the sales floor, maintaining the cleanliness of the sales floor and restrooms, and helping customers with product questions.

The associate maintains product presentation and pricing according to company standards, keeps merchandise organized and refreshed, communicates sales-floor needs to the manager on duty, and identifies and pulls e-commerce products. The associate follows retail-center and safety procedures and may cross-train or provide backup in other areas. Duties may include additional responsibilities as required.

This is a full-time position. Store hours are 9 a.m. to 10 p.m.; the employee must be able to work a varied schedule that may include weekends, evenings, holidays, and occasional overtime. The position pays $16.51 per hour.

Requirements

• Attention to detail and the ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and determine pricing, including researching value when necessary.
• Ability to see color and use judgment to assess product quality, value, and pricing.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

• High school diploma or equivalent.
• One year of retail experience.
• Prior visual merchandising experience.

Responsibilities

• Meet or exceed productivity standards and assigned key performance indicators.
• Price products according to Goodwill standards for quality and value, researching items when needed using internet research or company tools and standards.
• Keep the sales floor clean and organized by cleaning and organizing shelves and racks, picking items up from the floor, putting away products from racks, carts, or baskets, and returning unwanted or returned items to their proper places.
• Merchandise sales-floor areas to standard, including categorizing, colorizing, and sizing products, and flex product placement to improve the shopping experience and increase sales.
• Communicate targeted sales-floor needs to the manager on duty to assist production.
• Provide excellent customer service to staff and customers, follow the 10-foot rule, and answer product questions.
• Rotate or remove old and unsold products from the sales floor in a timely manner to refresh product selection.
• Identify and pull e-commerce products from the sales floor.
• Follow retail-center policies and procedures.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.

Benefits

• DailyPay access to earned pay on the employee's schedule; participation is voluntary.
• Eligible full-time Retail and Sales/Operations Division employees may receive medical, dental, and vision coverage; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
• Eligible full-time Retail and Sales/Operations Division employees may receive paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax Roth contributions to the retirement plan; employees must be at least 18 to participate.
• The employer is eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED