Retail Generalist Associate - Grand Junction Store

Goodwill of Colorado • Grand Junction, CO

3d • Onsite

About The Position

Goodwill of Colorado is hiring a full-time Retail Generalist Associate for its Grand Junction store. The role provides backup across store departments and combines production work with sales-floor activity. The associate handles donated products, processes and prices merchandise, stocks and organizes the sales floor, operates registers, and assists customers. The role supports the organization’s mission through attentive handling of donations and customer service. Forklift certification is required; the description also identifies powered-equipment, walkie stacker, and other equipment certifications as requirements or certifications to obtain.

Requirements

• Forklift certification required.
• High school diploma or equivalent preferred.
• One year of experience in retail, product placement, or merchandising desired.
• One year of cash-handling experience preferred.
• High attention to detail and ability to make decisions.
• Ability to adapt to frequently changing schedules and tasks.
• Ability to obtain certification in employee positions by completing on-the-job training documentation.
• Ability to obtain Powered Equipment Operator certification and safely operate equipment; ability to operate a hydraulic baler and obtain walkie stacker and/or forklift certification.
• Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
• Ability to lift up to 75 pounds and use a dolly and pallet jack as required.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

• High school diploma or equivalent.
• One year of retail, product placement, or merchandising experience.
• One year of cash-handling experience.

Responsibilities

• Cross-train in other departments and provide backup as required.
• Work with department supervisors to identify staffing shortages and areas needing support to meet store goals.
• Accept customer donations and load or unload products, handling items with care.
• Sort and inspect donated items, assess their quality and value, price them, and research value when needed.
• Use and obtain certification for equipment and tools such as pallet jacks, walkie stackers, forklifts, and hand dollies to move and store donated products.
• Keep the sales floor stocked according to store policies and procedures.
• Process cashier transactions accurately and maintain a balanced cash drawer using a computer-based point-of-sale system.
• Help customers with product questions and provide excellent customer service.
• Keep production and sales-floor areas organized, stocked, and clean.
• Process e-commerce products accurately and move them through the e-commerce process efficiently.
• Rotate or pull old and unsold products from the sales floor.
• Help maintain a safe working environment for employees and customers.
• Perform additional duties as required.

Benefits

• DailyPay access, a voluntary benefit that lets employees access their pay on their own schedule.
• Eligible full-time Retail and Sales/Operations employees may receive medical, dental, and vision insurance; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
• Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave, for eligible full-time Retail and Sales/Operations employees.
• Retirement plan with pre-tax or post-tax (Roth) contribution options; employees must be at least 18 to participate.
• Public Service Loan Forgiveness Program eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED