Sales Executive VIP

Hilton Grand Vacations • Virginia Beach, VA

3d

About The Position

Hilton Grand Vacations is seeking a dynamic Sales Executive to educate prospective clients about and sell its Vacation Introductory Program (VIP). The role focuses on helping couples and families enjoy vacations while supporting a positive guest experience and the company’s sales success. Team Members receive training and work in an encouraging culture.

The Sales Executive presents the VIP program to referred guests, gathers feedback from toured guests, follows up with buyers by phone to help reduce cancellations, audits vacation planners before guests are released, and completes agreements in accordance with applicable rules. The role also involves meeting success metrics, providing quality assurance, and adapting to a fast-paced environment to resolve customer issues.

Requirements

• At least 6 months of branded sales experience.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• High school diploma or equivalent.

Nice To Haves

• 1 year of VIP package experience with a branded company.
• 3–5 years of related experience.

Responsibilities

• Educate guests about and sell the Vacation Introductory Program (VIP) to generate maximum sales.
• Survey toured guests about their opinions of the product and presentations to validate a positive sales experience.
• Follow up with customers by phone after sales to support customer happiness and reduce cancellations.
• Audit vacation planners before guests are released to support a positive guest experience and quality assurance.
• Meet and maintain success metrics.
• Complete agreements in accordance with applicable rules.
• Conduct a positive and informative presentation for every referred guest.
• Adapt to changes in a fast-paced environment and resolve complex customer quality assurance issues.

Benefits

• Medical, dental, and vision coverage available starting on the first day of employment.
• Paid time off.
• Automatic enrollment in the HGV Retirement Savings Plan.
• Go Hilton Team Member Travel Program offering up to 40 discounted room nights per year.
• 50% off at participating hotel-operated restaurants.
• Ability to share up to 70 additional discounted room nights per year with family and friends.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED