Sales Executive VIP

Hilton Grand Vacations • Virginia Beach, VA

4d • $35,000 - $100,000

About The Position

Hilton Grand Vacations is seeking a dynamic Sales Executive VIP to educate guests about and sell its Vacation Introductory Program (VIP), generating sales in vacation ownership. The role involves delivering positive, informative presentations, surveying toured guests about their product and presentation experience, and following up with customers by phone to support satisfaction and reduce cancellations. The representative also audits vacation planners before guests are released, completes agreements according to rules, maintains success metrics, and resolves complex customer quality-assurance issues in a fast-paced environment. The position requires a flexible schedule that may include evenings, weekends, and holidays.

Requirements

• At least 6 months of branded sales experience.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• High school diploma or equivalent.

Nice To Haves

• One year of VIP package experience with a branded company.
• Three to five years of related experience.

Responsibilities

• Educate guests about and sell the Vacation Introductory Program (VIP) to generate vacation ownership sales.
• Survey toured guests about their thoughts and opinions regarding the product and presentations to validate a positive sales experience.
• Follow up on sales by phone to support customer happiness and reduce cancellations.
• Audit vacation planners before releasing guests to ensure a positive guest experience and quality assurance.
• Meet and maintain metrics for success in the role.
• Complete agreements in accordance with the rules.
• Conduct a positive and informative presentation to every referred guest.
• Adapt to changes in a fast-paced environment and resolve complex customer quality-assurance issues.

Benefits

• Medical, dental, and vision coverage available starting on the first day of employment, with options that encourage preventative care.
• Paid Time Off (PTO).
• Automatic enrollment in the HGV Retirement Savings Plan.
• Go Hilton Team Member Travel Program: up to 40 discounted room nights per year and 50% off at participating hotel-operated restaurants.
• Ability to share up to 70 additional discounted room nights per year with family and friends.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED