Sales Executive VIP - Sunrise Lodge

Hilton Grand Vacations•Park City, UT

About The Position

The VIP Sales Executive welcomes prospective vacation owners and presents Hilton Grand Vacations’ Vacation Introductory Program. The role involves delivering polished, professional sales presentations, educating guests about and selling VIP packages, and conducting exit surveys with guests who do not purchase during their scheduled tour. The position also follows up with purchasers by phone to support customer satisfaction and reduce cancellations, and completes sales agreements in accordance with applicable rules and regulations. The posting highlights high earning potential of $100,000 or more annually, achievable bonus levels, paid training, coaching, and day-one benefits.

Requirements

  • Proven sales track record.
  • Ability to accept coaching and direct feedback.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent.
  • Ability to adapt to changes in a fast-paced environment and resolve complex customer service issues.

Nice To Haves

  • Six or more months of VIP package experience with a branded company.
  • Two to three years of related experience.

Responsibilities

  • Educate guests about and sell the VIP program or package to generate vacation ownership sales.
  • Survey guests who have completed tours about their opinions of the product and presentations, helping validate a positive sales experience.
  • Follow up on sales by phone to support customer happiness and reduce cancellations.
  • Sell VIP packages at the required production rate of 13.5%.
  • Complete sales agreements in accordance with all rules and regulations.
  • Deliver a positive and insightful presentation to every referred guest.

Benefits

  • Medical, dental, and vision benefits beginning on day one, with a focus on prevention.
  • Paid time off.
  • Discounted stays at Hilton properties worldwide.
  • 50% off select dining.
  • Discounted hotel nights for friends and family.
  • 401(k) with company match.
  • Paid training and ongoing coaching.
  • Achievable bonus levels and potential annual earnings of $100,000 or more.
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