Sales Executive

ND Paper • Middletown Township, PA

6d • Onsite

About The Position

The Sales Executive is responsible for driving revenue growth and profitability by developing new business opportunities while expanding and retaining existing customer accounts. This role builds strong, long-term customer relationships, identifies market trends, and leverages company capabilities to deliver value-driven solutions that differentiate ND Paper in the marketplace. The Sales Executive partners cross-functionally to ensure exceptional customer service, timely order fulfillment, and issue resolution, while consistently contributing market insights and executing strategic sales plans to achieve business objectives.

Requirements

• BA/BS in related field
• Minimum 1 year experience in Sales
• Corrugated Packaging Knowledge
• Understanding of box styles (RSC, die-cut, FOL, etc.), flute types, and board grades
• Knowledge of converting processes (flexo folder gluer, die cutting, printing)
• Ability to recommend packaging solutions based on customer needs and product protection requirements
• Consistently meets or exceeds revenue and margin targets
• Actively grows customer base and generates new revenue streams
• Builds strong, long-term customer relationships and retains key accounts
• Maintains a strong, active pipeline to support consistent sales growth
• Protects and improves margins through strategic selling
• Meets or exceeds sales and margin targets
• Actively develops new accounts and expands existing ones
• Builds trust and provides value-driven solutions
• Understands corrugated products and manufacturing processes
• Quick turnaround on quotes and follow-ups
• Submits error-free quotes and orders, minimizing rework
• Sells value and protects margins
• Works effectively with internal teams
• Manages pipeline, time, and commitments with discipline
• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

Nice To Haves

• Corrugated/Converting packing industry experience a plus

Responsibilities

• Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work.
• Identify and quality prospects and sales opportunities.
• Retain and grow existing accounts.
• Develops deep customer relationships.
• Increases revenue and profitability through generation of new business and further development of existing accounts.
• Knowledge of company manufacturing capabilities.
• Educate and train customers regarding industry trends and company capabilities.
• Stay current on industry trends and competitive landscape.
• Comply with company policies, processes, and procedures.
• Develops sales plans to grow sales and profitability within accounts.
• Generates new leads by networking, cold calling, researching various directories and internet sites.
• Provide market insights with respect to price and service.
• Value sells to differentiate ND Packaging from the competitors.
• Prepares periodic reports for management, identifying successful sales activities, sales trends, special account information or issues and any follow up action required.
• Assists in collection of delinquent accounts within the base of assigned accounts.
• Partners closely with Customer Service to offer world class service to customers on any order placed.
• Tracks market trends and develops competitive insights to be shared among the business unit.
• Manages orders to ensure items are processed and delivered in a timely manner, quality of products, invoices are paid within the payment terms and the overall satisfaction of the customer.
• Investigate and resolves customer issues.

Benefits

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
• Paid holidays, personal days, and vacation days to support work-life balance.
• A 401K retirement plan with a company match and annual fixed contribution
• Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level