Sales Executive In House

Hilton Grand Vacations • Scottsdale, AZ

1d • Onsite

About The Position

This role is responsible for communicating Hilton Grand Vacations ownership products and programs to owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company. The sales department operates 7 days a week, with shifts starting between 7:00 am and 7:45 am. Paid training is provided for the first 2 weeks, followed by a 5-day work week assigned based on business needs.

Requirements

• Minimum 1 year of proven sales and customer service experience.
• Minimum 1 year of previous timeshare/vacation ownership experience.
• Possess an active Arizona Real Estate license
• Ability to work a flexible schedule to include weekends and holidays.
• Proficiency (reading/writing/speaking) in English.
• Ability to resolve sophisticated customer service issues.
• Proven ability to adapt to changes in a fast-paced environment.

Nice To Haves

• 2 + years of previous timeshare/vacation ownership experience preferred.
• Two years of Hilton Grand Vacations family experience.

Responsibilities

• Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
• Maintain effective communication with clients and provide follow-up to ensure customer happiness.
• Liaise with Quality Assurance Managers to resolve guest related issues as they arise.
• Attend all sales training and sales meetings for key information on Hilton Grand Vacation Club product and related updates.
• Apply selling concepts promoted at Hilton Grand Vacations.
• Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
• Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
• Generate referral leads with each new customer.
• Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
• Work well in a team environment.
• Present our vacation ownership opportunity to generate sales volume while maintaining a professional and ethical representation of Hilton Grand Vacations.
• Greet guests and listen to their travel interests to offer the best options to meet their needs and achieve the sale.
• Participate in reoccurring outstanding training to elevate your selling capabilities and HGV product knowledge.
• Collaborate with Quality Assurance Managers to resolve guest related issues as they arise.
• Generate referral leads with each new customer, client and team member.

Benefits

• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed