Sales Excellence and Adoption Manager
About The Position
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
Requirements
- Bachelor's degree or equivalent experience.
- 5+ years of experience in Sales Operations, Sales Excellence, CRM Adoption, Change Management, Business Operations, Enablement, or related fields.
- Experience driving process improvement and organizational adoption initiatives.
- Strong analytical, stakeholder management, communication, and problem-solving skills.
- Ability to influence across multiple functions and levels of leadership.
- Ability to travel up to 25%
Nice To Haves
- Experience supporting Salesforce or other enterprise CRM platforms.
- Knowledge of sales processes including opportunity management, pipeline management, forecasting, and account planning.
- Experience working in a global, matrixed organization.
- Background in sales transformation, business readiness, or organizational change management.
Responsibilities
- Drive adoption and consistent execution of CRM processes, capabilities, and business initiatives.
- Partner with sales leaders to establish and reinforce operational standards and best practices.
- Lead business readiness, change management, stakeholder engagement, and adoption planning for new capabilities and process changes.
- Identify execution challenges, process friction, and adoption barriers through direct engagement with sales teams and managers.
- Analyze business and adoption metrics to identify improvement opportunities and recommend corrective actions.
- Partner with cross-functional teams to improve CRM business processes, user experiences, and operational effectiveness.
- Monitor and report on key performance indicators such as CRM adoption, opportunity quality, pipeline hygiene, forecast accuracy, and process compliance.
- Serve as the voice of the field by gathering feedback and translating insights into CRM business improvements.
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
- Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
- On-site Café with Catering Option for Busy Lifestyles
- 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
- Bike Racks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
