Sales & Events Manager

Stagecoach Inn & Restaurant•Salado, TX

1d•Onsite

About The Position

The Stagecoach Inn, with a 150-year history, is seeking a Sales & Events Manager to ensure exceptional customer service and internal communication throughout the entire lifecycle of a group or event. This role involves managing the process from lead generation to the client's departure and final billing. The Stagecoach Inn and Restaurant is an architectural time capsule with 48 guest rooms, 5 indoor event spaces, and an expansive pool and outdoor pavilion, aiming to remain a gathering place for travelers. The Sales & Events Manager will be responsible for client communication, detailed event planning, menu creation with the F&B team, lead generation, community involvement, hosting property tours, and coordinating details with team members.

Requirements

Some restaurant experience and interest in or knowledge of beer, wine, and liquor
Ability to professionally represent hotel and restaurant
Must be able to work nights and weekends as required by the business
Minimum of two years of hotel/restaurant/venue experience in a high-volume, fast paced environment.
Event planning and coordination experience preferred
High school graduate or GED.
Some college or technical education preferred

Nice To Haves

Experience in a fast-paced, team oriented, fine dining restaurant is preferred

Responsibilities

Coordinate site visits & property tours with potential clients
Responsible for the entire sales process: prospecting (inside & outside), lead response, negotiating, contracting, and ensuring all contractual obligations are upheld by all parties
Communicate expectations with the operations teams
Schedule familiarization trips for meeting professionals
Host Site Visits
Responsible for achieving all sales goals
Oversee the entire master calendar of events
Responsible for scheduling & planning Stagecoach-hosted community events in conjunction with F&B colleagues
Maintain a filing system to keep track of invoices, receipts, finalized contracts, final proposals, deposit slips, copy of checks, and client payment schedules
Send deposit reminders/invoices and follow up regarding receipt of payment
Responsible for holding payments until deposits are made in a timely manner
Make deposits at the bank
Send client payment receipts
Schedule Tastings and share final menu selection with F&B leaders
Schedule, confirm, and oversee contract labor for event staffing
Monitor RSVP list for hosted events
Establish relationships with potential vendors
Create floor plans for client review, maintenance, and staff working the event
Obtain final guest count from client and ensure appropriate billing to support final numbers
BEO creation and distribution to all departments within the hotel
Send final payment invoice to client and deposit payment
Send final payment receipt to client
Conduct menu research, curation, and development in conjunction with F&B leaders
Check in rental inventory and maintain a checklist of items brought in by the client
Print out BEO for the staff working the event
Help set up the event space / verify floor plan diligently
Communicate with and meet the vendors at load in
Work the floor (Front and Back of House)
Tend to the client and guests
Provide clear and detailed event planning and execution documentation (BEOs, diagrams, etc.) for management, set up and service team
Manage on-site events as needed
Manage guest list and seating charts for the client
Ensure the event is running smoothly and communication between all pertinent departments is cohesive
Keep the staff committed to the timeline created for proper service
Maintain Food & Beverage integrity as served
Propose new ideas to improve event planning
Perform other duties as directed and assigned