Sales & Events Manager | Rock Creek Resort

Columbia Hospitality • Red Lodge, MT

11d • Onsite

About The Position

This position is responsible for meeting and exceeding sales goals of assigned market segments through proactive sales efforts. The role focuses on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets. Additionally, the Sales & Events Manager will be responsible for event planning, ensuring efficient event execution, and acting as a liaison between operations and clients. The company is a people-first organization seeking individuals who drive the brand promise of Creating Exceptional Experiences.

Requirements

• Minimum of 1-3 years of hospitality sales experience.
• Possess knowledge and expertise in sales and/or event management with strong sales and negotiation skills.
• Attention to detail with the ability to accurately read/write business correspondence effectively.
• Ability to think creatively and develop innovative solutions or approaches.
• Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, and delivery of results.
• Demonstrates a strong grasp of mathematical operations.
• Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals.
• Ability to compute discounts, interest, commissions, proportions, and percentages.
• Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel.
• Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
• Ability to travel (including air or car, hotel overnight stays, and client entertainment.)

Nice To Haves

• Knowledge of hospitality sales platforms a plus.

Responsibilities

• Meet and exceed sales goals of assigned market segments through proactive sales efforts.
• Achieve revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.
• Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database.
• Report weekly achievements against goals for prospecting, inquiries, activities, and industry events.
• Adjust goals and achieve goals based on market conditions.
• Solicit and secure new business for assigned market segments by making outside sales calls.
• Participate in trade shows, promotional events, and industry events.
• Conduct site inspections and client presentations.
• Respond to inbound RFPs (requests for proposals) within 24 hours.
• Manage client negotiations, closing tactics, and contractual language.
• Differentiate from the competition and bring value to potential customers.
• Implement sales plan based on demand segments to maximize market share.
• Obtain necessary information for efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc.
• Provide information to operating departments based on property guidelines.
• Act as a liaison between the operations department and client.
• Monitor client satisfaction throughout planning and execution of events.
• Prepare Event Orders, Resumes, Diagrams, and other related documents and distribute to property departments.
• Conduct meetings to review information with other property departments.
• Manage accounts and follow up with client re-solicitation to capture future repeat business.
• Achieve assigned goals and objectives.
• Maximize efficiencies for time management and productivity.
• Forecast revenue of assigned groups.
• Develop and maintain favorable working relationships and open communication with all departments.
• Establish and maintain positive, professional relationships with clients.
• Comply with accounting standards (deposits, direct billing, and pre-payment).
• Confirm accurate revenue posting and client billing.
• Develop a full working knowledge of all applicable standards, policies and procedures.
• Attend required meetings.
• Achieve client sentiment goals.
• Adhere to Columbia Hospitality Policies and Procedures.
• Perform additional job functions as assigned based on property's business needs.

Benefits

• Cellphone Allowance
• Get Paid Daily
• Paid Time off & Holiday Pay
• Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Referral Bonus
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program “Columbia Cares”
• Volunteer Opportunities
• Committee Participation Opportunities
• Task Force Work Opportunities
• Online Learning Platform
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed