Restaurant Supervisor | Rock Creek Resort

Columbia Hospitality•Red Lodge, MT

5d•Onsite

About The Position

Columbia Hospitality is seeking an extraordinary individual to join their team as a Restaurant Supervisor. This role is crucial in creating exceptional experiences for guests by supervising personnel in the Food and Beverage Department. The ideal candidate will be a people-first individual, ignited from the inside to succeed on the outside, contributing to a tight-knit, inclusive, values-driven team. This position requires a proactive approach to guest relations, operational efficiency, and team motivation, ensuring that every guest interaction leaves a positive lasting impression.

Requirements

2+ years lead or supervisory experience and/or training in comparable food service operation.
The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations.
Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public.
Computer knowledge including Word, Excel, Outlook, and POS system(s).
Must be flexible and able to perform multiple tasks and work in stressful situations.
Necessary State Food Handler’s License and Liquor Serving Permit.

Nice To Haves

International Sommeliers guild Wine Fundamentals 1 or 2 preferred.

Responsibilities

Supervises personnel employed in the Food and Beverage Department, including scheduling, training, and motivating employees daily.
Assists the service team on the floor, takes and serves orders if necessary, and assists with wine service.
Facilitates sales/customer service/operations interface daily.
Supervises division activities, overseeing daily operations of all F&B outlets.
Ensures profitability, efficient operations, and adherence to established safety and quality standards daily.
Inventories supplies and beverages and maintains accurate inventory records monthly.
Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed.
Administers state liquor laws as they pertain to operations daily.
Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers.
Assures that we exceed guest expectations by being responsive, engaged, and following-through on all requests.
Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded.
Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly.

Benefits

Hourly Pay Range: Starting at $22
Tip/Tip Pooling Eligible
Get Paid Daily
Paid Time off & Holiday Pay
Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Referral Bonus
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities
Task Force Work Opportunities
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)