Sales & Events Manager | Rock Creek Resort

Columbia Hospitality • Red Lodge, MT

12d • $70,000 - $75,000

About The Position

This position is responsible for meeting and exceeding sales goals of assigned market segments through proactive sales efforts. The role focuses on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets. Additionally, the Sales & Events Manager will be responsible for event planning and management, acting as a liaison between operations and clients, and ensuring client satisfaction throughout the planning and execution of events. The role also involves general administrative duties such as forecasting revenue, developing interdepartmental relationships, and adhering to accounting standards and company policies.

Requirements

• Minimum of 1-3 years of hospitality sales experience.
• Knowledge and expertise in sales and/or event management with strong sales and negotiation skills.
• Attention to detail with the ability to accurately read/write business correspondence effectively.
• Ability to think creatively and develop innovative solutions or approaches.
• Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, and delivery of results.
• Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.
• Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel.
• Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
• Ability to travel (including air or car, hotel overnight stays, and client entertainment.)

Nice To Haves

• Knowledge of hospitality sales platforms a plus.

Responsibilities

• Meet and exceed sales goals of assigned market segments through proactive sales efforts.
• Achieve revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.
• Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database.
• Report weekly achievements against goals for prospecting, inquiries, activities, and industry events, and adjust goals based on market conditions.
• Solicit and secure new business for assigned market segments by making outside sales calls.
• Participate in trade shows, promotional events, and industry events.
• Conduct site inspections and client presentations.
• Respond to inbound RFPs (requests for proposals) within 24 hours.
• Engage in client negotiations, closing tactics, and understanding contractual language.
• Differentiate from the competition and bring value to potential customers.
• Implement sales plan based on demand segments to maximize market share.
• Obtain necessary information for efficient event planning, including meeting setups, food and beverage specifications, and AV requirements.
• Provide information to operating departments based on property guidelines.
• Act as a liaison between the operations department and client.
• Monitor client satisfaction throughout planning and execution of events.
• Prepare Event Orders, Resumes, Diagrams, and other related documents and distribute to property departments.
• Conduct meetings to review information with other property departments.
• Manage accounts and follow up with clients for re-solicitation to capture future repeat business.
• Achieve assigned goals and objectives.
• Maximize efficiencies for time management and productivity.
• Forecast revenue of assigned groups.
• Develop and maintain favorable working relationships and open communication with all departments.
• Establish and maintain positive, professional relationships with clients.
• Comply with accounting standards (deposits, direct billing, and pre-payment).
• Confirm accurate revenue posting and client billing.
• Develop a full working knowledge of all applicable standards, policies, and procedures.
• Attend required meetings.
• Achieve client sentiment goals.
• Adhere to Columbia Hospitality Policies and Procedures.
• Perform additional job functions as assigned based on property's business needs.

Benefits

• Cellphone Allowance
• Get Paid Daily
• Paid Time off & Holiday Pay
• Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Referral Bonus
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities
• Task Force Work Opportunities
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed