Sales & Events Assistant (9165)

The Salvation Army•Norfolk, VA

About The Position

The Sales & Events Assistant supports event coordination and execution at the Kroc Center, serving as a liaison between the center and its clients. The role assists with facility and event set-up, client communication, and providing excellent service to members and guests. A flexible schedule is required, and event coverage may include evenings and weekends.

Requirements

High school diploma or GED.
Ability to organize, pay attention to detail, follow instructions, and work with limited supervision; or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Valid State Driver's License.
Ability to meet attendance requirements and read, write, and communicate in English.
Ability to speak before large groups in person.
Ability to move up to 40 lbs. for table, chair, and catering set-up needs.

Responsibilities

Cultivate relationships with internal and external customers and maintain professional communication to support future facility rentals and events.
Coordinate event details to ensure facility and event set-ups are complete and accurate according to contracts and Banquet Event Orders (BEOs).
Communicate client needs with Kroc Center departments, greet guests, answer phone calls, and ensure event locations are clean and ready.
Print and review BEOs, collect waivers, and assist with event agreements and contracts.
Assist with post-event debriefings, special events, conferences, and seasonal programs.
Provide excellent service to members and guests while working independently, prioritizing multiple projects, meeting deadlines, and supporting the Kroc Center team as needed.