Sales & Event Manager |Hotel Zoso

Columbia Hospitality•Palm Springs, CA

1d•$75,000 - $80,000•Onsite

About The Position

Hotel Zoso is seeking a Sales & Events Manager to drive proactive sales efforts, meet and exceed sales goals for assigned market segments, and achieve revenue goals through strategic planning, client development, relationship management, networking, and identifying new target markets. This role also involves comprehensive event planning and management, acting as a liaison between operations and clients, and ensuring client satisfaction throughout the planning and execution process. The position requires maintaining accurate records, reporting achievements, and developing a full working knowledge of applicable standards, policies, and procedures. The ideal candidate will be responsible for forecasting revenue, developing inter-departmental relationships, and ensuring accurate accounting and billing practices.

Requirements

Minimum of 1-3 years of hospitality sales experience.
Knowledge and expertise in sales and/or event management with strong sales and negotiation skills.
Attention to detail with the ability to accurately read/write business correspondence effectively.
Ability to think creatively and develop innovative solutions or approaches.
Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, and delivery of results.
Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.
Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel.
Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
Ability to travel (including air or car, hotel overnight stays, and client entertainment.)

Nice To Haves

Knowledge of hospitality sales platforms a plus.

Responsibilities

Meeting and exceeding sales goals of assigned market segments through proactive sales efforts.
Achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.
Maintaining accurate and timely records of activities and relevant client contact information within the Sales & Events database.
Reporting weekly achievements against goals for prospecting, inquiries, activities, and industry events, and adjusting goals based on market conditions.
Soliciting and securing new business for assigned market segments by making outside sales calls.
Participating in trade shows, promotional events, and industry events.
Conducting site inspections and client presentations.
Responding to inbound RFPs (requests for proposals) within 24 hours.
Utilizing client negotiations, closing tactics, and contractual language.
Differentiating from the competition and bringing value to potential customers.
Implementing sales plans based on demand segments to maximize market share.
Obtaining necessary information for efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc.
Providing information to operating departments based on property guidelines.
Acting as a liaison between the operations department and client.
Monitoring client satisfaction throughout planning and execution of events.
Preparing Event Orders, Resumes, Diagrams, and other related documents and distributing them to property departments.
Conducting meetings to review information with other property departments.
Managing accounts and following up with clients for re-solicitation to capture future repeat business.
Achieving assigned goals and objectives.
Maximizing efficiencies for time management and productivity.
Forecasting revenue of assigned groups.
Developing and maintaining favorable working relationships and open communication with all departments.
Establishing and maintaining positive, professional relationships with clients.
Complying with accounting standards (deposits, direct billing, and pre-payment).
Confirming accurate revenue posting and client billing.
Developing a full working knowledge of all applicable standards, policies, and procedures.
Attending required meetings.
Achieving client sentiment goals.
Adhering to Columbia Hospitality Policies and Procedures.
Performing additional job functions as assigned based on property's business needs.