Sales Engineer

ZipRecruiter•New York, NY

10d•Hybrid

About The Position

The internal title of this role is referred to as a Product Strategist at ZipRecruiter. The requirements and responsibilities align with a sales engineer role. The product strategist will work directly with assigned Enterprise sales teams as a strategic partner throughout the client lifecycle. This partnership will increase probability of winning new deals or deal renewals, increase Enterprise client retention, and accelerate sales revenue growth. Key focuses: Integral part of the pre-sales and process for key accounts, meeting with customers on calls and in-person, as needed to perform Discovery Develop rapport as a product and industry expert, both internally and externally Lead technical and complex discovery to ensure we have a holistic and accurate understanding of a customer’s needs/challenges and requirements Lead the design of deal strategy, pricing, and proposal Analyze industry and performance data to develop data-driven client narratives Share insights and recommendations internally with marketing, product, operations, finance, sales and leadership

Requirements

5+ years experience in a client-facing role with Fortune 1000 companies
Excellent communicator with strong skills to effectively write, speak, educate, and persuade at all levels
Expert problem solving backed by innate curiosity
Adept at writing documentation, presenting strategy, and communicating technical concepts to non-technical team members
Data-driven mindset to help our customers understand how to think about performance
Proven ability to lead teams and work cross-functionally in a highly collaborative environment
Strategic thinker with strong project management skills
Consultative approach to selling
Highly analytical
Data-driven storyteller
Detail-oriented, organized, and strong time-management skills
Ability to learn quickly, adapt to feedback, and work in a rapidly changing environment
Easily builds rapport and establishes relationships with customers and colleagues
Listens patiently, probing for and clarifying to get necessary details
Excellent problem-solving skills working in ambiguity and limited direction
Advanced knowledge of Google G Suite and MS Office Suite (Word, Excel, PPT)

Nice To Haves

Experience in Job-advertising or Digital-advertising industries highly favored

Responsibilities

Integral part of the pre-sales and process for key accounts, meeting with customers on calls and in-person, as needed to perform Discovery
Develop rapport as a product and industry expert, both internally and externally
Lead technical and complex discovery to ensure we have a holistic and accurate understanding of a customer’s needs/challenges and requirements
Lead the design of deal strategy, pricing, and proposal
Analyze industry and performance data to develop data-driven client narratives
Share insights and recommendations internally with marketing, product, operations, finance, sales and leadership