Sales Engineer - AMER

Secomea•Charlotte, NC

About The Position

Secomea, Inc. is seeking an Americas Sales Engineer to help make manufacturing the most secure industry in the world. The role partners closely with Sales and technical teams to understand customer challenges, design secure and scalable solutions, and establish Secomea as the customer’s preferred technical solution. It is highly customer-facing and spans technical discovery, solution architecture, demonstrations, Proofs of Concept (PoCs), security reviews, and technical deal execution. The Sales Engineer owns the technical dimensions of assigned sales opportunities, from qualification and discovery through solution design, validation, and close. The role works alongside Sales to understand customer requirements and decision criteria, identify technical risks early, and validate Secomea’s solution against desired customer outcomes. A significant part of the position is leading structured PoCs with clear technical conclusions rather than open-ended projects. The position reports operationally to the VP, Secomea Inc. (Americas), with a functional dotted line to the Sr. Director, Global Customer Success. Its mission is to win as the preferred technical solution and de-risk the deal. The Sales Engineer also captures opportunity information in Salesforce, shares customer and market insights across teams, and helps improve Secomea’s technical playbooks, demonstrations, solution designs, and sales engineering practices.

Requirements

  • Strong experience in at least one of the following areas: Sales Engineering / Pre-Sales, Operational Technology (OT), or Cybersecurity.
  • Ability to understand complex OT, IT, networking, and cybersecurity environments.
  • Ability to translate customer requirements into practical technical solutions.
  • Ability to lead structured technical discovery rather than simply respond to technical questions.
  • Experience or demonstrated ability to manage complex PoCs involving multiple stakeholders and dependencies.
  • Ability to troubleshoot technical challenges systematically and engage additional expertise when needed.
  • Ability to explain complex technical concepts clearly to technical and business audiences.
  • Ability to build credibility with OT engineers, IT teams, cybersecurity professionals, and technical decision-makers.
  • Ability to balance technical depth with customer and commercial outcomes.
  • Ability to take ownership and keep technical evaluations moving toward a decision.

Nice To Haves

  • Experience spanning two or more of Sales Engineering / Pre-Sales, Operational Technology (OT), and Cybersecurity.
  • Experience in Sales Engineering, Solutions Engineering, Solution Architecture, Technical Consulting, or similar customer-facing technical roles.
  • Experience in enterprise B2B sales and complex buying environments.
  • Experience designing and executing customer PoCs or technical pilots.
  • Experience in networking, infrastructure, cybersecurity, or industrial OT environments.
  • Experience in manufacturing, machine building, industrial automation, or critical infrastructure.
  • Experience with enterprise security reviews and technical due diligence.
  • Strong technical presentation and demonstration skills.
  • Experience collaborating cross-functionally with Sales, Product, Support, Implementation, and R&D.

Responsibilities

  • Lead technical discovery across customer OT, IT, networking, and cybersecurity stakeholders.
  • Understand customer challenges, architecture, security requirements, use cases, decision criteria, and technical risks.
  • Translate customer requirements into secure, scalable Secomea solution architectures.
  • Deliver targeted demonstrations tailored to customer environments and desired outcomes.
  • Connect Secomea’s technical capabilities to operational and business value.
  • Identify and address technical risks and objections before they become deal blockers.
  • Own customer PoCs from planning through technical validation and conclusion.
  • Define PoC scope, success criteria, responsibilities, timelines, requirements, and decision points before each PoC begins.
  • Configure Secomea solutions and coordinate testing within customer environments.
  • Work directly with customer OT, IT, networking, and cybersecurity teams during technical validation.
  • Manage technical blockers, dependencies, risks, and next steps to maintain momentum.
  • Coordinate with Implementation, Support, Product, and R&D when additional expertise is required.
  • Present PoC results and technical conclusions to customer stakeholders.
  • Partner with Sales to convert successful technical validation into the next commercial step.
  • Own the technical solution strategy for assigned opportunities.
  • Support RFIs, RFPs, security reviews, and customer technical due diligence.
  • Develop solution architectures, technical proposals, implementation considerations, and recommendations.
  • Position Secomea’s technical differentiation against alternative approaches.
  • Build credible, trusted relationships with customer technical stakeholders.
  • Ensure technical decision criteria, risks, dependencies, and actions are understood throughout the sales process.
  • Work with Sales to remove technical blockers and advance opportunities toward a customer decision.
  • Capture opportunity requirements, PoC results, technical risks, decision criteria, and next steps in Salesforce.
  • Identify recurring objections, competitive challenges, and technical patterns across opportunities.
  • Share customer and market insights with Sales, Product, Customer Success, and Marketing.
  • Help improve Secomea’s technical playbooks, demonstrations, solution designs, and sales engineering practices.
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