Sales Engineer II
About The Position
The Sales Engineer II is responsible for calculating accurate and timely estimates for new and repeat jobs to enhance company profitability. This role emphasizes external and internal customer service, and teamwork. The core values of the company include Teamwork, Honesty and Integrity, Lean principles, being Numbers Focused, Excellence, and Fun. The Sales Engineer II will work with team members to develop new processes, develop standard work and training documents, and confer with Management & Production Teams on order timelines. They will actively seek new business development opportunities, communicate effectively with customers and suppliers, and review blueprints to determine manufacturing requirements. This role involves determining the cost of manufacturing by estimating labor and material usage, initiating price inquiries, and responding to customer quote requests efficiently. Additionally, the Sales Engineer II will review repeat orders to prevent margin erosion, prepare orders for processing, and respond to customer change order requests. Maintaining responsibilities within the ISO 9001 system, participating in Lean activities, and contributing to sales and marketing efforts are also key aspects of this position. The role requires tracking and charting data, maintaining KPIs, keeping the work area clean, and performing other assigned duties. The Sales Engineer II reports to the Director of Technology and works with customers, vendors, and Future Form Team Members.
Requirements
- Take actions to set up/enable other team members for success
- Ability to collaborate effectively with all employees on new and repeat jobs
- Attention to professionalism in the workplace
- Focus on ease of manufacturability
- Create drawings for manufacturing
- Experience in Estimating in a precision sheet metal environment
- Strong background in Sheet Metal & Machining industries
- Sales minded/operate in a team sales/manufacturing environment
- Resourceful, able to research product offerings
- SolidWorks experience – design, modeling, and drawing creation
- Strong understanding of 2-D drawing standards
- Strong computer skills, i.e.: Excel, Word, Outlook, etc.
- Applied math skills
- Ability to use analytical formulas
- Organizational skills
- Strong attention to detail
- Creativity and analytical skills
- Excellent problem-solving skills
- Ability to analyze, compare and interpret detailed information and make sound judgments based upon that knowledge
- Ability to communicate technical knowledge in a clear and understandable manner
- Technical writing skills
- Help provide packaging/shipping solutions, and freight solutions when needed
- Ability to work under pressure
Nice To Haves
- High school graduate with some college preferred (emphasis in engineering, math, statistics, accounting, finance, business, or economics)
- Experience in precision sheet metal production work
- Advanced skill in use of CAD system
- Ability to lay out flat pattern for quote
- Prior sales support experience a plus
Responsibilities
- Work with team members to develop new processes to support KPIs
- Develop standard work and training documents
- Confer with Management & Production Teams on any order under 2-week due date or as otherwise needed to share information
- Actively seek out new business development opportunities within your portfolio of customers focused on enhancing profit margins
- Communicate effectively and professionally with external and internal customers and suppliers
- Review blueprints or conceptual drawings to determine operations, tools, materials, quality standards and outside processes required for the job
- Determine cost of manufacturing the job by estimating labor times and calculating material usage
- Initiate price inquiries for price information from potential suppliers
- Respond effectively to customer requests for quotes in an efficient, professional and expedient manner within the customer’s time frame or less
- Review repeat orders to align material and labor appropriately to prevent Margin Erosion
- Prepare orders for processing by including all pertinent information
- Effectively respond to customer change order requests within 24 hours or sooner and initiate proper documentation
- Willing to work overtime when needed
- Maintain the responsibilities of the ISO 9001 system in accordance with the requirements defined in the Quality Manual, and Procedure Level documentation
- Participate actively and positively in Lean activities
- Actively contribute to company sales and marketing effort
- Track and chart data as needed
- Keep up to date KPIs for Sales Manager to use in management meetings
- Keep work area clean and organized
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
