Sales Engineer I

Conterra Ultra Broadband•Shreveport, LA

1d•Onsite

About The Position

The Sales Engineer acts as a customer and internal facing architect providing technical expertise, strategic planning, and recommendations for new business opportunities in existing or new markets. This role involves working with internal stakeholders to evaluate and design solutions for business and customer requirements using sound design principles and business practice methodologies without jeopardizing network integrity. Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide, leveraging an 11,000+ mile owned and operated fiber network. The company is committed to providing fiber-driven solutions and empowering qualified people to serve customers better. This position is located in the Shreveport, LA office.

Requirements

Expert knowledge base of design fundamentals of telecommunications concepts, equipment and ancillary electronics.
Knowledge base including, but not limited to: Network Equipment (CPE, Routers, Switches, NIDs, management devices, SFPs), Network concepts and protocols including but not limited to: MEF 2.0, Layer 1/2/3 concepts, TCP/IP data networks (MPLS, IS-IS, OSPF, BGP, 802.1q, 802.1ah).
Knowledge of VoIP terminology and concepts including SIP, Hosted PBX, Unified Communications.
Knowledge of Wireless concepts and design specific to wi-fi, microwave radio, antenna & ancillary equipment.
Knowledge of xWDM design concepts.
Knowledge of Connector specifications; SFP, SFP+, XFP, RJ-45, xBASE-T; Power systems (Ah, W, V) fundamentals.
Experience with selling to and/or Sales Engineering experience with Carrier, MSO, Hyperscale’s, WISPs, and Electric Co-Ops segments.
Good Organizational skills with attention to detail.
Proven ability to read and interpret network schematics and equipment schedule documents.
Expertise and Fundamentals with the following programs/processes: Excel (Pivot charts, basic mathematics manipulations, reporting and formatting), CAD drafting & as-built documents, MapInfo, ArcGIS (Esri platforms), Fiber design tools (Mapcom M4, IQ Geo or similar), Google Earth.
Motivated self-starter and technical lead participating in a team environment.
Communication and involvement with Sales & Marketing, Network Architecture & Engineering, Project Management and Operations Teams regarding business KPIs with ability to work and coordinate with multiple sources of input to collate a final set of data to complete a final product.
Bachelor of Science in Electrical Engineering, Computer Science, Network Engineering or similar education with five or more years directly related experience in a telecommunications service provider network.

Responsibilities

Collaborates with internal NA&E, Market, Product and Sales to understand market ecosystem requirements.
Assists in developing methodology, procedure, and standards to design, implement and support product portfolio, which includes Layer1-3 protocols and Equipment specifications.
Accountable for physical design, scope of initial anchor build & general proximity to additional viable business opportunity locations identified by Market Developer and Sales.
Accountable for review and delivery of opportunity pricing to Finance/Offer Management for all CAPEX/OPEX assumptions.
Customer facing support representing Technical Services Team.
Collaborates on fiber plant usage/reservations based on sales forecasts and Layer1-3 market strategy.
Collaborates with Project Manager on fiber plant layout, sizing and requirements based on current and future market opportunities as it relates to construction in process and potential Sales opportunities.
Accountable for review and delivery of opportunity pricing to Manager for all CAPEX/OPEX assumptions.