Sales Engineer I

ESET•Boston, MA

2d•$105,000 - $132,000•Hybrid

About The Position

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network. ESET's purpose is not only to provides cutting-edge digital security, but also to actively contribute to a more innovative and responsible society in terms of education, science and research. At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation. Learn more about ESET.

Requirements

University Degree or equivalent experience
CompTIA Network+ Or equivalent
CompTIA A+ Or equivalent
Ability to assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; monitor and secure hybrid environments, including cloud, mobile, and IoT; operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; identify, analyze, and respond to security events and incidents.
Understands (Intermediate admin) Operating system configuration (Windows, Mac, Linux).
Can establish network connectivity, monitor activity, carry out hardening, configure and troubleshoot infrastructure.
Understands Virtual Machine usage.

Responsibilities

Provide presentation of company solutions (MDR bundle: Endpoint, Encryption, MFA, ECOS, LiveSense, EDR, MDR).
Conduct 'proof of value' and 'proof of concepts' assessments for customers.
Assist in deeper qualification of customer requirements and contribute to opportunity responses in the CRM.
Provide active signposting and contribute to technical success of a customer's life-cycle.
Record and track activity with customer via CRM and provide technical feedback.
Complement resources provided by Enablement teams and assist Sales teams with enablement of the channel beyond basic demonstrations in person or remotely.
Keep up to date with industry knowledge and news from a technical perspective.
Develop and maintain testing programs/demonstration environments for company solutions.
Plan and coordinate the work of colleagues in accordance with superior's instructions, be responsible for the performance of the tasks entrusted to it in accordance with established procedures and processes and prioritize tasks of colleagues in order to meet established objectives and achieve required results.
Perform conceptual, systemic, creative and methodical activities.
Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.