Sales Enablement Program Lead

Ncontracts•Nashville, TN

5d•Onsite

About The Position

Ncontracts is seeking a Sales Enablement Program Lead to join their dedicated Revenue Enablement department. This role operates independently of sales management while partnering closely with Revenue Leadership. The purpose of this department is to elevate the strength of the sales organization by equipping sellers and managers with the capabilities required for the company’s next era of revenue growth. The mission is to transform business priorities into measurable seller capability, focusing on how sellers learn, how managers reinforce, how technology and AI improve execution, and how business priorities become practical capabilities in the field. The Sales Enablement Program Lead will work with the Director of Sales Enablement and Sales Readiness Manager to design and deliver onboarding programs, manage Highspot and the LMS, produce the weekly Sales Newsletter, and coordinate plans and people for SKO and MKO. The Director guides the overall strategy, architecture, priorities, and standards, with final approval on Enablement design and readiness. This role requires someone who can contribute ideas, thoughtful recommendations, and plans that can be taken through to completion.

Requirements

Five or more years in sales enablement, sales training, or quota-carrying B2B sales, including hands-on responsibility for enablement programs.
Experience designing or substantially rebuilding onboarding with Enablement leadership and training partners, then sharing its delivery.
Ability to turn agreed goals into learning paths, practice, manager check-ins, and measures.
Sales knowledge and facilitation experience that connect learning to customer conversations.
Comfortable sharing delivery and working with subject-matter experts.
Hands-on administration of Highspot or a comparable sales enablement platform and an LMS.
Experience with WorkRamp or other similar LMS platform.
Experience coordinating SKO, MKO, or comparable sales learning events and recurring communications, with attention to both the learning and the details of delivery.
Good time management, urgency, and judgment; ability to start early, manage dependencies, bring developed recommendations and drafts, allow time for review, and follow through without repeated prompting.
Clear writing and strong attention to quality.
Examples of improving programs or processes using feedback, data, and practical automation.
Familiarity with Gong or similar conversation intelligence, Salesforce or another CRM, and practical generative AI used within clear guidelines.

Nice To Haves

Direct Highspot experience is strongly preferred.
Marketing, content, or event experience can be a plus.

Responsibilities

Build onboarding programs with the Director and share in its delivery with the Sales Readiness Manager, focusing on new hire learning, sequence, role-specific paths, practice, manager check-ins, and demonstrations.
Manage Highspot and the LMS, ensuring they are useful and current by managing structure, tags, assignments, access coordination, version control, reviews, and reporting.
Get the weekly Sales Newsletter out reliably by planning the work, gathering inputs, managing reviews, checking links and assets, publishing, and tracking engagement.
Coordinate SKO and MKO by working closely with the CRO and Director of Sales Enablement on design, priorities, and editorial direction, keeping the team organized with clear timelines, responsibilities, and decisions.
Take assigned programs from idea through improvement, developing proposed designs, milestones, resource needs, dependencies, and measures, and carrying approved work through preparation, launch, reinforcement, feedback, and improvement.
Help the team stay ahead of shared deadlines by keeping calendars and handoffs current and bringing options to the team when deadlines compete.
Improve recurring processes, templates, quality checks, and backup handoffs, recommending steps to simplify, automate, combine, or stop processes.
Use approved AI and automation where they help, checking outputs before submitting complete work.
Improve programs with the Sales Readiness Manager by building practice, readiness checkpoints, manager follow-up, and feedback into onboarding and other assigned programs.
Compare seller demonstrations with participation, completion, and resource-use data to identify areas for program improvement.
Bring proposed changes to the Director, implement agreed improvements, and check their effectiveness.

Benefits

Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
11 paid holidays
Community and social events
Mental Health Benefits
Medical, Dental and Vision insurance
Company-paid Group Life Insurance, Short- and Long-Term Disability
Flexible Spending Account & Health Savings Account
Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
Pet Insurance
401 (k) with company match with eligibility on Day 1 of employment
2 Paid Volunteer Time Off Days