Sales Enablement Manager

Empathy • New York, NY

5d • $160,000 - $190,000 • Remote

About The Position

Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most. We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. We’re looking for a hands-on, execution-focused Sales Enablement Lead to help elevate our sales team into a high-performing, modern revenue engine. This is not a “strategy-only” role. This is for a builder - someone who rolls up their sleeves, implements quickly, and directly improves how our team sells every day.

Requirements

• 6-8+ years in Sales Enablement role
• Highly hands-on—you execute, not just plan
• Strong understanding of modern sales tools and workflows
• Familiar with enterprise sales methodologies (MEDDPICC or similar)
• Excellent communicator—you simplify complex ideas into actionable steps
• Resourceful and proactive—you don’t wait for direction to fix things
• Comfortable operating in a fast-paced, high-growth environment

Nice To Haves

• Reps adopt new tools quickly and use them effectively
• Sales conversations become more structured and higher quality
• Pipeline generation improves measurably
• Sales materials are clean, centralized, and actually used
• Enablement becomes a true force multiplier for the sales team

Responsibilities

• Drive adoption and usage of advanced sales tools (e.g., Salesloft, Clay, AI prospecting tools, data platforms)
• Identify and implement new tools that materially improve rep productivity and pipeline generation
• Train the team to use tools not just correctly—but strategically and effectively
• Partner with RevOps to ensure tools are integrated, measured, and optimize
• Ensure the team is trained on best-in-class enterprise sales methodologies (e.g., MEDDPICC, POV-driven selling, structured deal qualification)
• Either directly deliver training or bring in external experts where needed
• Translate methodology into practical, day-to-day behaviors (not theory)
• Reinforce best practices through ongoing coaching, sessions, and deal support
• Build and operationalize best practices for outbound and pipeline generation
• Design playbooks for: Account research, multi-threading, sequencing & outreach, new vertical penetration
• Partner with sales leadership to embed prospecting as a daily discipline
• Partner with Product Marketing to build a single source of truth for all sales materials
• Organize and maintain: decks, one-pagers, case studies, talk tracks and ensure content is up-to-date, easy to find, and clearly mapped to use cases and buyer persona
• Measure the effectiveness of enablement initiatives (tool adoption, performance lift, pipeline impact)
• Continuously identify gaps and act quickly to address them
• Work closely with RevOps and Sales Leadership to align on priorities

Benefits

• premium healthcare
• comprehensive paid time off
• flexible parental leave
• premium access to the Empathy platform and support for employees and their families
• company-sponsored 401(k) plan and up to a 4% employer match
• competitive stock options
• annual retreats
• team lunches for our NYC office
• remote employee stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed