Sales Enablement Manager, SMB

AlertMedia • Austin, TX

2d • Onsite

About The Position

AlertMedia is seeking a Sales Enablement Manager, SMB to join their team. This role focuses on developing and executing sales training and enablement programs to help salespeople improve and perform at a higher level. The ideal candidate will have firsthand sales experience, understand the day-to-day realities of sales, and be passionate about helping others succeed. The role involves creating and maintaining training content, facilitating sessions, and leveraging AI to enhance seller workflows and productivity. This position is based in Austin, TX, and requires 3-5 days a week in the office.

Requirements

• Undergraduate degree and/or equivalent work experience.
• 1–2+ years of experience in Sales, Sales Development, Account Management, Customer Success, or another customer-facing revenue role.
• 1+ years in a sales closing environment.
• Firsthand understanding of sales motions, customer conversations, prospecting, discovery, pipeline management, and the skills sellers need to be successful.
• Strong coachability, curiosity, adaptability, and ability to learn quickly.
• Comfort facilitating live or virtual sessions, group discussions, practice exercises, role plays, and call review conversations.
• Strong written and verbal communication skills with the ability to simplify complex information into clear, useful training materials.
• Interest in creating enablement content, including presentations, one-pagers, job aids, role play scenarios, call review guides, and eLearning modules.
• Experience using PowerPoint or similar presentation tools to create clear, professional, and engaging content.
• Comfort using AI tools to accelerate work, improve content quality, brainstorm ideas, summarize information, and create scalable learning resources.
• Proactive mindset for identifying new AI applications that can enhance seller productivity, streamline workflows, and improve enablement execution.
• Strong organizational and project management skills with the ability to manage multiple tasks, timelines, and stakeholders.
• Collaborative working style and ability to build relationships across Sales, Marketing, Product, Revenue Operations, Learning and Development, and Sales Leadership.
• Willingness to learn and maintain enablement platforms such as Seismic, Gong, SharePoint, and Docebo.

Nice To Haves

• Familiarity with Salesforce, Outreach, Gong, Seismic, SharePoint, Docebo, or similar sales and learning platforms is a plus.
• Prior sales enablement, instructional design, or formal training experience is not required.

Responsibilities

• Support the development and execution of sales training and enablement programs across the seller lifecycle, including onboarding, product training, sales skills development, process reinforcement, and ongoing readiness initiatives.
• Help facilitate live and virtual training sessions, onboarding programs, role plays, call reviews, workshops, and reinforcement activities for sales and customer-facing teams, including onboarding facilitation for new hires with practice exercises and readiness checkpoints.
• Partner with Sales Enablement team members and subject matter experts to translate sales strategy, product knowledge, messaging, systems, and processes into clear, practical learning experiences.
• Create and maintain training and learning content, including presentation slides, one-pagers, job aids, talk tracks, role play scenarios, call review guides, onboarding resources, and Docebo eLearning content, including self-paced modules, knowledge checks, and assessments.
• Learn, maintain, and improve existing enablement platforms and content systems, including Seismic, Gong, SharePoint, and Docebo.
• Help maintain a high-quality Gong library by organizing calls, curating strong examples, supporting playlists, applying naming conventions and tags, and making relevant call examples easier for sellers and managers to find.
• Support Seismic and SharePoint content organization and governance by helping ensure sales content is current, easy to navigate, properly categorized, and aligned to sales team needs.
• Identify, test, and implement AI-driven use cases that improve seller workflows, streamline processes, and increase productivity across the sales organization.
• Use AI tools to create content, summarize inputs, generate role play scenarios, and enhance enablement delivery.
• Partner cross-functionally with Sales Leadership, Product, Marketing, Revenue Operations, Learning and Development, and subject matter experts to support enablement initiatives and align training with business priorities.
• Support ad-hoc enablement projects, content updates, platform maintenance, feedback collection, and business process improvements that help the sales organization operate more effectively.

Benefits

• Competitive Base Salary + Company-Wide Bonus Program + Quarterly Bonus Plan
• Generous and flexible time off and parental leave policies
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
• 401K with generous company match
• Amazing rewards and incentives
• Commitment to community service with opportunities to give back
• Ongoing career development opportunities through our Learning & Development team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree