Sales Enablement Lead

Serval • San Francisco, CA

1d • $160,000 - $205,000

About The Position

Serval is hiring its first dedicated Sales Enablement Lead to accelerate the productivity of new sellers and ensure the consistent execution of the sales team's motion as headcount grows across AEs, Associate AEs, and frontline managers. This role will own the full sales enablement scope, including aligning sales leadership on a single sales methodology, embedding it into the operating rhythm, running new hire and ongoing enablement for AEs, operationalizing manager enablement for effective coaching, and managing the sales content library and its delivery. The position will also partner with leadership to build new entry-level programs. This is a ground-floor opportunity to design the system, gain buy-in from leaders, and collaborate with the field to ensure effectiveness. The ideal candidate will combine methodology and coaching depth with credibility, program-building instincts, and a focus on measurable outcomes.

Requirements

• Direct experience rolling out and reinforcing a sales methodology across a sales team, including training managers to coach to it
• Program management experience, including building enablement programs from the ground up in a fast-growing, ambiguous environment
• Strong presentation and facilitation skills, with experience delivering training or coaching in front of both sellers and executives
• 8+ years of experience in sales enablement, sales leadership development, sales management, or a related customer-facing role within AI/ML or enterprise technology organizations
• A track record of earning buy-in from senior sales leaders and frontline managers, and driving stakeholder alignment with executive audiences
• Strong analytical skills with a data-driven approach to measuring ramp, productivity, and program effectiveness
• Empathy for sellers and sales leaders, with an understanding of the demands of the role and a partnership-oriented approach to conflict and disagreement
• A proactive, resourceful approach, combining strategic vision with a willingness to build and execute hands-on

Nice To Haves

• Prior frontline sales management experience a strong plus
• Experience at an AI company or high-growth technology organization that has scaled a sales team quickly
• Experience selling into or enabling teams that sell to IT, CIOs, or technical buyers a strong plus
• Experience using or building applications on top of AI tools to automate and personalize training

Responsibilities

• Design and build a scalable sales skill onboarding and ongoing development program for sellers and sales leadership
• Roll out and reinforce a unified sales methodology across the sales team, securing executive sponsorship and defining expectations at each level to drive adoption
• Build the reinforcement system that embeds methodology and process into manager coaching cadences, deal reviews, pipeline inspection, and forecasting
• Define and measure leading indicators of seller, manager, and team effectiveness
• Partner with Product, Marketing, and other teams to ensure the field receives timely, well-tailored messaging, content, and training on new releases and evolving use cases
• Serve as a trusted advisor to sales leadership on team productivity, coaching effectiveness, and leadership development
• Leverage Serval and other frontier AI tools to deliver personalized, just-in-time training and scale the program beyond in-person engagement

Benefits

• Impact: Be a key player in shaping the success of our product and company.
• Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
• Culture: Join a culture that values innovation, ownership, accountability, and fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed