Sales Enablement Operations & Insights Lead

KION Group•Atlanta, GA

4d•$92,625 - $135,850

About The Position

The Sales Enablement Operations & Insights Lead builds the systems, governance, and insights that help Commercial Enablement operate effectively across the company. The role owns enablement technology and analytics, ensuring investments in content, learning, and AI deliver measurable business results. It partners with Sales Operations, IT, Marketing, and regional leaders to improve seller productivity. The operating model is still developing, so the role suits a self-starter who enjoys building and can turn emerging needs into scalable solutions. The role serves as business owner and primary administrator for Seismic, including Seismic Learning, and establishes the governance, content architecture, measurement, reporting, and operating processes that support Commercial Enablement. It uses enablement and commercial performance data to inform leaders, improve adoption, and connect enablement activities to commercial outcomes. It also represents Commercial Enablement in technology and AI discussions and helps integrate platforms, processes, content, learning, tools, data, and AI capabilities.

Requirements

5–10+ years of experience in Sales Enablement, Revenue Operations, Commercial Analytics, Sales Technology, or a related field.
Hands-on experience administering and governing Seismic, including implementation, configuration, optimization, adoption, and reporting.
Experience building programs, capabilities, operational frameworks, or technology-enabled processes from the ground up.
Strong understanding of B2B sales processes, commercial operations, and seller workflows.
Experience creating dashboards, reporting frameworks, business insights, and measurement strategies.
Ability to influence and collaborate across multiple functions without direct authority.
Curiosity and enthusiasm for AI and emerging technologies, with an understanding of how content, data, governance, learning, and workflow design affect adoption and business outcomes.
Highly self-directed and proactive, and comfortable navigating ambiguity while creating structure and driving progress.
Strong communication, stakeholder management, problem-solving, and organizational skills.

Nice To Haves

Experience administering Seismic Learning (LMS).

Responsibilities

Serve as the business owner and primary administrator for Seismic and Seismic Learning, overseeing platform governance, user experience, configuration, reporting, adoption, and continuous improvement.
Define platform standards, governance processes, content architecture, metadata strategy, lifecycle management, and measurement practices.
Partner with Business Technology and IT on integrations, enhancements, security requirements, and technical support while owning business priorities, requirements, and roadmap decisions.
Lead adoption and change management for commercial technologies, enablement platforms, and learning solutions.
Establish and improve operating processes, governance structures, reporting frameworks, and business rhythms for Commercial Enablement.
Create scalable approaches for planning, measurement, prioritization, stakeholder alignment, and performance tracking.
Define and document best practices to improve consistency and execution across regions, functions, and commercial programs.
Support executive reporting, business reviews, and strategic planning with data, insights, and recommendations.
Analyze enablement, learning, content, and commercial performance data to identify trends, adoption gaps, opportunities, and business impacts.
Develop dashboards, scorecards, and reporting frameworks linking enablement activities to commercial outcomes.
Recommend investments, priorities, adoption strategies, and capability development based on data and insights.
Represent Commercial Enablement in Business Technology, AI, Solutioning Suite, and commercial technology discussions, bringing seller experience, knowledge management, learning, adoption, governance, and measurement perspectives.
Collaborate across functions to evaluate emerging technologies, AI-enabled capabilities, workflow improvements, and digital solutions.
Connect enablement platforms and processes with broader commercial initiatives so content, learning, tools, data, and AI capabilities work together consistently and at scale.