Sales Director

Konare Law•Frederick, MD

12d

About The Position

The Sales Director is Konare Law’s chief revenue officer in practice, responsible for retention revenue generated through new client retainers and renewal agreements on a weekly, quarterly, and annual basis. The role builds and manages the systems and team needed to sustain and grow revenue year over year, while remaining personally accountable for revenue outcomes. The position also owns business development, including external referral pipelines, community partnerships, and lead-generation channels, with support from a Business Development Coordinator. The Sales Director leads the Retention Team, drives consultation volume and conversion, oversees EAD renewal revenue initiatives, and maintains accurate reporting and data integrity. This is a firm leadership role with direct responsibility for results.

Requirements

Minimum 3 years of experience in sales, business development, or client intake/retention.
2–3 years of leadership experience managing sales or client success teams.
Proven track record of meeting or exceeding revenue, conversion, or retention goals.
Strong analytical skills to evaluate lead sources, conversion trends, and financial performance.

Nice To Haves

Bachelor’s degree in business, Communications, Legal Studies, or a related field is preferred.
Experience in a professional services or law firm environment is preferred.

Responsibilities

Own weekly retention revenue performance across all office locations.
Monitor results, identify performance gaps, and take immediate corrective action.
Hold retention and office teams accountable to weekly goals and revenue targets.
Provide weekly performance reports to firm leadership.
Lead, coach, and develop the Retention Team.
Conduct weekly performance meetings and case reviews.
Improve consultation conversion rates and client communication.
Partner with HR on performance management and training initiatives.
Ensure timely lead follow-up and client communication.
Maintain response-time standards for consultations and callbacks.
Resolve client service issues quickly and improve the overall client experience.
Develop referral partnerships with attorneys, community organizations, and other key stakeholders.
Oversee outreach activities, networking efforts, and referral pipeline growth.
Represent the firm at events and community engagements.
Drive consultation volume and conversion performance across all offices.
Analyze trends, identify opportunities, and implement growth strategies.
Monitor consultant and office-level results and address underperformance.
Lead initiatives to increase EAD renewal retention and recurring revenue.
Coordinate with legal and operational teams to ensure timely client outreach.
Track performance and execute strategies to achieve revenue goals.
Maintain accurate sales and retention reporting.
Monitor key performance metrics and provide actionable insights.
Ensure data accuracy and compliance within firm systems.

Benefits

Competitive compensation and performance-based incentives.
Health insurance with 90% of the premium paid by the firm.
Vision and dental coverage fully paid by the firm.
Fully covered short-term and long-term disability insurance.
401(k) dollar-for-dollar match up to 4%.
Friday lunches provided.
At least 10 holiday days.
Firmwide events throughout the year.
Access to comprehensive libraries and subscriptions, including LexisNexis, AILA Library, Practice Law Institute (PLI), Law360, Best Practice, Master Series, PLI Wednesday, and Master Class.
In-house training.