Sales Director- Payer Solutions

Rhapsody • Dallas, TX

4d • Remote

About The Position

Rhapsody is an AI-first company focused on accelerating healthcare innovation by improving data access and quality. The company provides an interoperability and data quality foundation that enables reliable data movement across systems and formats, supporting digital transformation, analytics, and AI initiatives. Rhapsody aims to make data accessible, trustworthy, and actionable to solve the challenge of fragmented healthcare data.

Requirements

• Bachelor’s degree in an area related to business and/or healthcare IT; experience may be substituted for education
• At least 5-10 years of work experience in a complex healthcare software sales and account management environment
• Clear track record of success in healthcare IT sales, including a demonstrated ability to close deals both with net new accounts as well as current customer accounts (cross sell/upsell)
• Direct experience selling into payers preferred
• Passion for technology and customer focus
• Excellent verbal and written communication skills
• Ability to support all aspects of a sale to clients of our innovative offerings.
• Experience and/or knowledge of the health IT space with a focus on modern systems to solve tomorrow’s information and insight challenges
• Must be able to travel via plane and drive a car for extended periods of time to cover the territory

Responsibilities

• Identify net new leads and develop opportunities within health plans and payer organizations
• Manage and strategically grow assigned accounts by developing account plans that drive expansion, particularly across payer use cases (prior authorization, claims, care management, clinical data exchange)
• Cultivate and maintain C-level relationships (CIO, CTO, Operations, Clinical, and Digital leaders) through a consultative, trusted advisor approach
• Position Rhapsody as a platform solution that reduces integration complexity, lowers administrative costs, and improves data flow across payer ecosystems
• Achieve sales targets through disciplined pipeline and forecast management
• Use business insights to align solutions to payer priorities such as: Cost reduction (administrative and medical), Compliance with interoperability mandates, Provider experience and network performance, Data quality and analytics readiness
• Act as the opportunity owner by managing the virtual selling team and all necessary resources to maximize business outcomes
• Maintain current knowledge of payer market trends, including interoperability mandates, FHIR/API adoption, and evolving care models
• Execute core sales processes including needs/pain analysis, solution design, product presentations, and proposal development
• Build and maintain knowledge of the competitive landscape (integration vendors, point solutions, and system integrators)
• Conduct consistent outreach and account-based engagement strategies
• Document all prospect-related activities in Salesforce
• Embeds AI into repeatable, systemized workflows (e.g., reporting, analysis, planning), using it by default to improve efficiency, consistency, and decision-making.
• Develops reusable prompts, templates, and simple automations that combine AI with internal data to drive ongoing productivity gains across multiple workstreams.

Benefits

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
• 401k with a generous company match
• Unlimited PTO, sick time & volunteer days
• An innovative, inclusive, and fun work environment
• Continuous learning and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior