Sales & Digital Content Coordinator

Edge Plastics•Mansfield, OH

1d•Onsite

About The Position

Edge Plastics is seeking a highly organized, technology-driven professional to join our team as a Sales & Digital Content Coordinator. This role combines sales support, customer service, digital content management, and administrative coordination in a fast-paced business environment. The ideal candidate is detail-oriented, adaptable, and highly proficient with computers and digital tools. Success in this position requires strong Microsoft Excel skills, accurate data entry abilities, experience working with digital photography and image editing, and the ability to quickly learn customer systems and software platforms. This is an excellent opportunity for someone who enjoys both analytical and creative work while supporting a growing sales organization.

Requirements

Associate’s or Bachelor’s Degree preferred, or equivalent professional experience
2+ years of experience in sales support, administrative support, customer service, marketing support, or related roles
Experience working in a business-to-business environment preferred
Valid Driver’s License
Strong computer proficiency with Microsoft Office, especially Excel, Outlook, and PowerPoint
Experience with data entry, spreadsheets, and digital file organization
Comfortable learning new software systems, customer portals, and online tools
Exceptional organizational and multitasking abilities
Strong attention to detail and accuracy
Excellent written and verbal communication skills
Ability to prioritize tasks and adapt in a fast-paced environment
Self-motivated with strong follow-through and problem-solving abilities
Positive attitude with a collaborative, team-oriented mindset
Ability to walk, bend, twist with occasional lifting/moving up to 60 pounds
Ability to sit/stand, work on a computer for prolonged periods of time

Nice To Haves

Experience taking and editing digital product photos preferred
Familiarity with image editing, file management, or digital content organization is a plus
Experience with Photoshop or other image editing programs a plus

Responsibilities

Review customer orders for pricing accuracy, shipping compliance, and customer-specific requirements
Assist with preparation of reports, presentations, and sales materials for leadership and customer meetings
Respond to customer inquiries and support requests through Outlook, customer portals, and other communication platforms
Provide professional customer service and coordinate with the sales team to ensure timely follow-up and issue resolution
Maintain customer, pricing, product, and sales information with high attention to detail
Capture, edit, organize, and maintain high-quality digital product images using phone or camera technology
Upload and manage product images and content across customer portals, internal databases, and shared drives
Support development of product catalogs, PowerPoint presentations, digital marketing materials, and promotional content
Maintain organized electronic files and digital assets for quick team access and retrieval
Perform accurate and efficient data entry across spreadsheets, databases, and customer systems
Maintain pricing documentation, product information, and customer records using Microsoft Excel and related software
Assist with retail portal setup, product maintenance, and online system updates
Conduct pricing survey entry and reporting from retail store visits
Learn and navigate multiple customer portals and business software platforms
Coordinate sample inventory, shipments, and showroom organization
Assist with trade show preparation including product samples, booth materials, and shipping coordination
Prepare vendor agreements and administrative documentation for leadership review
Support compliance documentation and certificate tracking requirements
Collaborate across departments as a flexible and dependable team player