Sales Development Representative

TimeDoc Health, Inc. • Tampa, FL

15h • Hybrid

About The Position

TimeDoc Health is seeking a passionate, results-driven Sales Development Representative (SDR) to help grow their pipeline within the Chronic Care Management (CCM), Behavioral Health, and Remote Patient Monitoring space. The ideal candidate is competitive, has strong interpersonal skills, and a critical thinking mindset to navigate the complex healthcare landscape. This role involves working closely with the sales team to generate high-quality leads in the enterprise market, qualifying prospects, understanding their needs, and setting the stage for successful sales conversations. This is an opportunity to start or advance a sales career in a high-growth healthcare technology company.

Requirements

• Proven experience in a sales development or similar role, preferably within the healthcare software or technology industry.
• Strong understanding of healthcare processes, software, and industry regulations.
• Comfortable with outbound prospecting activities, including cold calling and emailing.
• Excellent communication skills, both written and verbal.
• Strong phone presence with excellent verbal communication and persuasion skills.
• Highly organized with excellent time management skills.
• Experience with CRM tools (Salesforce preferred), email outreach tools (Outreach, Gong), and Microsoft Office or Google Suite.
• Comfortable with ambiguity and able to thrive in a startup environment.
• A passion for healthcare, particularly in chronic care management or behavioral health (preferred but not required).
• Team player who can collaborate effectively with cross-functional teams.

Nice To Haves

• Sales Aptitude: Understand Sales Cycle and Process.
• Prospecting Skills: Ability to identify and quality leads to ensure alignment with TimeDoc's solutions. Comfort with phone calls, emails and other outbound communication strategies to engage healthcare providers.
• Emotional Intelligence. The capacity to recognize your own feelings and those of others, for motivating others and for managing emotions effectively in ourselves and others.
• Health Care Industry Knowledge: In-depth knowledge of chronic care management services; familiarity with healthcare ecosystem and regulatory requirements (e.g. Medicare guidelines).
• Business Acumen. Knows how different businesses make money; is knowledgeable in current and possible future policies, practices, and technology; is aware of how a variety of strategies and tactics work in the marketplace.
• Results and Performance Driven. Assumes personal ownership and accountability for business results and solutions; consistently delivers results that meet or exceeds expectations; makes customers central to all thinking; keeps the focus on driving customer value.
• Relationship Management: Establish credibility with physicians, practice managers, and other stakeholders. Work closely with internal teams (e.g. marketing, sales) to align on lead handoffs and strategy. Maintain value added touchpoints with prospects.
• Proactive and Clear Communication: Ability to actively listen and understand provider pain points and address them effectively. Articulate the value of CCM services to healthcare providers in a concise, and compelling manner.
• Inclusivity: Collaborate across diverse backgrounds, appreciating and leveraging varied perspectives.

Responsibilities

• Proactively research and identify potential leads in the healthcare industry, leveraging various sources such as online platforms, industry events, and referrals.
• Engage in outbound prospecting activities, including cold calling, emailing, and social networking, to initiate conversations with potential clients.
• Articulate the value proposition of our healthcare software solutions clearly and effectively to potential clients.
• Schedule product demonstrations and discovery calls for qualified leads with the appropriate sales representatives.
• Qualify leads by conducting thorough needs assessments and understanding their pain points and requirements.
• Meet and exceed daily, weekly, and monthly KPIs related to outbound calls, meetings scheduled, and leads qualified.
• Stay informed about industry trends, competitive landscape, and our product offerings to effectively communicate the benefits of our solutions.
• Collaborate closely with the sales and marketing teams to develop and refine lead generation strategies.
• Participate in team meetings, sharing insights and feedback to continuously improve lead generation and qualification processes.
• Maintain accurate and up-to-date records of lead interactions and sales activities in the CRM system.

Benefits

• Health, dental, vision, PTO, paid holidays, 401K, and more.
• Competitive Compensation: Base salary with performance-based incentives.
• A Collaborative, Inclusive Culture: A vibrant, positive community that values personal connection and professional growth, whether in-person or remote.
• Career Growth Opportunities: As we scale, we're committed to promoting from within. Your growth is important to us.
• Growth Mindset: Join a team driven by Grit, Results, and Openness. We encourage passion, perseverance, and transparency.
• Mission-Driven Work: Be part of a company that's improving healthcare outcomes and keeping patients healthier and out of the hospital.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed