Sales Development Representative

Incident IQ•Alpharetta, GA

10d•Hybrid

About The Position

Incident IQ is hiring a Sales Development Representative (SDR) to generate interest and qualify leads among target school districts in assigned territories. Reporting directly to the Revenue Operations Leader, the SDR works closely with field sales to identify target districts and implement outreach cadences. The role uses marketing automation and AI-powered tools to identify, develop, and qualify leads, and manages lead-process protocols so qualified sales leads are distributed and tracked in sales support systems. The Sales Development Team emphasizes culture and collaboration. Employees in this role are required to work together in one of the company’s Alpharetta or Atlanta offices 2–3 days per week. The role carries quota and activity metrics, represents Incident IQ at industry and marketing events, and partners strategically with field sales on go-to-market strategy.

Requirements

Four-year college degree or equivalent.
Experience or interest in using AI-powered sales engagement tools to improve prospecting efficiency and outreach quality.
Sales technology experience, primarily with Salesforce, Gong, and Qualified, to maximize performance and efficiency.
High-energy, high-activity personality and personal drive.

Responsibilities

Generate new business pipeline primarily through outbound prospecting.
Work within RevOps at the intersection of Sales and Marketing, following a centrally coordinated outreach cadence to prevent duplicate or conflicting outreach.
Design outbound prospecting sequences to contact target school districts.
Engage and qualify prospects using agentic-powered workflows, insights, and automated intelligence.
Use AI agents to research accounts, tailor messaging, and execute high-quality outreach at scale, alongside the core sales technology stack.
Activate demand through personalized engagement across email, phone, social, and in-product channels.
Partner with Demand Generation to act on campaign and account signals in real time, prioritizing outreach using current marketing and sales intelligence.
Meet quota and activity metrics tracked through Salesforce and Gong, with weekly goal-setting and readout cadence.
Represent Incident IQ at industry conferences, trade shows, and marketing-hosted events, independently engaging prospects and conducting account drop-ins as needed.
Work strategically with a field sales partner on go-to-market strategy.
Manage and maintain lead-process protocols to ensure qualified leads are distributed and tracked in sales support systems.