Sales Development Representative

Gallagher Group • Canton, GA

16h • Hybrid

About The Position

Gallagher Security is seeking an energetic Sales Development Representative to connect with prospective customers, generate demand, and create sales opportunities. The SDR supports the company’s lead-generation strategy through research, outreach, prospecting, inbound and outbound demand generation, and lead qualification using social media and market intelligence platforms. The role partners with marketing and sales to create and execute campaigns, using email and outbound calls to uncover leads and identify opportunities.

The SDR follows up on inbound leads, builds and researches target accounts, conducts discovery and qualification conversations, presents Gallagher solutions at a high level, nurtures leads, and schedules appointments and demonstrations for qualified opportunities. The role maintains accurate CRM records, contributes ideas to improve the sales development process, and develops knowledge of access control, perimeter protection, and intrusion detection markets. The position reports to the Sales Development Team Lead and works cross-functionally with sales, marketing, and engineering. It is hybrid, with an expected two to three days per week in the Canton office and the remainder working from home. Travel is minimal, though the role may involve occasional travel with Outside Sales to meet regional partners and end users.

Requirements

• At least 2 years of successful experience in inside sales, demand generation, telemarketing, and/or customer service.
• A four-year college degree from an accredited institution or equivalent experience.
• Demonstrated success in prospecting and experience using CRM systems.
• Excellent written and verbal communication, active listening, emotional intelligence, and a positive, energetic phone presence.
• Ability to explain complex issues clearly and have relaxed, informative two-way conversations with prospects.
• Ability to manage multiple requests and priorities while achieving territory or account goals.
• Self-motivated approach, sense of urgency, initiative, and ability to work well under pressure.
• Ability to work independently and collaborate with a distributed sales team in a fast-paced, changing environment.
• High integrity, strong work ethic, and commitment to building a successful company.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Nice To Haves

• A bachelor’s degree in business or a related area is preferred.
• Experience with sales outreach platforms is a plus.

Responsibilities

• Follow up on inbound marketing leads and qualify prospects’ interest through phone and email conversations.
• Build target prospect lists, penetrate key accounts, and cold call prospects from a range of channels.
• Profile strategic accounts, identify decision makers, and research business requirements.
• Conduct discovery and qualification calls and deliver high-level, solution-oriented presentations about Gallagher products and services.
• Understand prospects’ needs and tailor outreach accordingly.
• Nurture leads until they are ready to speak with a Business Development Manager or Regional Sales Manager.
• Set appointments, schedule on-site demonstrations, and hand off qualified opportunities.
• Drive attendance at webinars and live seminars and set meetings for conferences.
• Maintain accurate prospect, activity, and lead qualification records in the CRM.
• Share feedback and ideas to improve the sales development process.
• Build knowledge of access control, perimeter protection, and intrusion detection markets and articulate Gallagher Security’s value.
• Shadow Business Development Managers and, when needed, travel with Outside Sales to meet regional partners and end users.

Benefits

• Career development opportunities, including learning from experienced sales professionals and building skills for future advancement.
• A collaborative, cross-functional environment where ideas and contributions can help improve the sales approach.
• Opportunity to represent a respected global security technology company and contribute directly to regional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level