Sales Development Representative - Boca Raton, FL (In-Office)

Vendasta•Boca Raton, FL

5d•Onsite

About The Position

Vendasta is seeking a Sales Development Representative I to engage inbound leads and help small and medium-sized businesses grow their digital presence. The role is the first point of contact for prospects, helping identify their needs, connect them with Vendasta’s digital solutions, and book qualified onboarding or sales consultations. The representative works in-office in Boca Raton and uses AI-enabled tools and structured workflows to support timely, effective conversations and pipeline growth. The role involves high-volume inbound outreach, qualifying prospects through discovery, and collaborating with Account Executives and onboarding teams. The successful candidate is driven by measurable goals, communicates clearly, stays organized under pressure, and is interested in using AI tools to improve performance and sales processes.

Requirements

Excellent verbal and written communication skills, including the ability to explain complex topics clearly and engagingly.
Confidence on the phone and ability to build trust with prospects.
Strong organization, attention to detail, urgency, and motivation to meet measurable goals.
Solid understanding of inbound sales strategies and the digital marketing landscape, particularly online listings, reviews, and reputation for SMBs.
Tech-savviness, adaptability, and interest in using AI tools to improve performance.

Nice To Haves

At least 1 year of experience in sales or customer-facing roles.
Experience in a SaaS or digital marketing environment.
Experience with CRM platforms, inbound sales techniques, and high-volume outreach.

Responsibilities

Handle 25–30 inbound, lead-generated calls per day and qualify prospects through structured discovery.
Book qualified meetings within 24–48 hours, targeting 4–5 qualified handoff meetings per day.
Use guided talk tracks and AI-powered objection-handling tools, aiming for an average call time of 12 minutes or less.
Maintain accurate CRM records using AI-generated summaries and follow-up templates.
Align bookings with fit criteria and rebook missed consultations to ensure meeting quality.
Adapt messaging using product knowledge and AI-powered customer insights related to online listings, reviews, and advertising.
Collaborate with Account Executives and onboarding teams to support pipeline growth and the client journey.
Provide feedback to improve sales workflows and AI prompts.