Sales Development Representative - Boca Raton, FL (In-Office)

Vendasta•Boca Raton, FL

4d•Onsite

About The Position

Vendasta is seeking a Sales Development Representative I to engage with small and medium-sized businesses and help them grow their digital presence using Vendasta’s AI-powered customer acquisition and engagement platform. Based in-office in Boca Raton, Florida, the role is the first point of contact for inbound leads and contributes to pipeline growth and the client journey. The representative uncovers prospects’ needs, connects them with Vendasta’s digital solutions, and books qualified onboarding or sales consultations within tight timelines. The role uses AI-enabled tools and structured workflows to support fast-paced conversations and measurable activity goals. The representative works with inbound leads and collaborates with Account Executives and onboarding teams. They handle 25–30 inbound calls per day, aim to book 4–5 qualified handoff meetings daily, and use guided talk tracks and AI-powered tools to manage calls. The position also involves maintaining accurate CRM records, ensuring meeting quality, adapting messaging using product knowledge and AI-powered customer insights, and providing feedback to improve workflows and AI prompts. Vendasta describes its mission as building a trusted AI-powered platform for small businesses and their partners. The company promotes experimentation, continuous learning, diversity, and inclusivity.

Requirements

Strong verbal and written communication skills, including the ability to explain complex topics clearly and engagingly.
Confidence on the phone and ability to build trust with prospects.
Organization under pressure, attention to detail, and a strong sense of urgency.
Motivation by measurable goals and ability to meet daily activity goals.
Understanding of inbound sales strategies and the digital marketing landscape, particularly online listings, reviews, and reputation for SMBs.
Tech-savviness, adaptability, and enthusiasm for using AI tools.

Nice To Haves

At least 1 year of experience in sales or customer-facing roles, preferably in a SaaS or digital marketing environment.
Experience with CRM platforms, inbound sales techniques, and high-volume outreach.

Responsibilities

Handle 25–30 inbound, lead-generated calls per day, qualify prospects through structured discovery, and book meetings within 24–48 hours.
Use guided talk tracks and AI-powered objection-handling tools to manage calls efficiently, aiming for an average call time of 12 minutes or less.
Consistently book 4–5 qualified handoff meetings daily to maintain pipeline momentum.
Maintain clean, accurate CRM records using AI-generated summaries and follow-up templates.
Ensure meeting quality by aligning bookings with fit criteria and rebooking missed consultations.
Adapt messaging based on product knowledge and AI-powered customer insights related to online listings, reviews, and advertising.
Provide feedback to improve sales workflows and AI prompts.
Collaborate with Account Executives and onboarding teams.