Sales Development Representative - MedSpa

Phorest • Philadelphia, PA

9d

About The Position

Phorest is hiring a curious, driven, and entrepreneurial Sales Development Representative to help grow its presence in the North American medspa market. The role focuses on engaging established, multi-provider medspas, understanding their challenges, and explaining how Phorest’s software can help them run and grow their businesses. The SDR will research prospects, personalize outreach, qualify opportunities, and book meetings for Account Executives while helping shape the company’s approach to this developing market.

The role combines remote prospecting with in-person engagement at industry conferences, trade shows, partner events, and other gatherings across North America. The SDR will collaborate with Sales, Marketing, and Partnerships, test outreach approaches, share market insights, maintain CRM records, and take ownership of activity and opportunity-creation targets. The position calls for initiative and resilience in an environment where the playbook is still being built.

Requirements

• Experience in sales development, prospecting, lead generation, or another customer-facing role demonstrating communication and relationship-building skills.
• Confidence engaging potential customers by phone, email, and social channels and building rapport.
• Curiosity and ability to learn new products, technologies, and industries quickly.
• Proactive, self-starting approach and ability to take initiative and work independently without a fully established playbook.
• Resilience and persistence, including comfort with rejection and adapting after setbacks.
• Strong organizational skills and ability to manage multiple prospects, priorities, and follow-up activities.
• Willingness to experiment with outreach strategies and use feedback and data to improve results.
• Familiarity with CRM or sales engagement tools such as Salesforce, Outreach, LinkedIn Sales Navigator, or similar platforms.
• Excellent written and verbal communication skills for engaging professionally with business owners and decision-makers.
• Collaborative approach and ability to work with Sales, Marketing, and Partnerships teams toward shared goals.
• Willingness and ability to travel across North America for industry conferences, trade shows, partner events, and customer engagements.

Nice To Haves

• Experience in SaaS, B2B technology sales, or a startup or high-growth business environment.
• Knowledge of the medspa, medical aesthetics, skincare, beauty, or wellness industries.
• Experience engaging small and medium-sized business owners or multi-location operators.
• Familiarity with Account-Based Marketing, personalized outbound campaigns, or event-driven lead generation.
• Experience using AI-powered sales tools or automation for prospect research, personalized outreach, or workflow efficiency.

Responsibilities

• Research and identify established, multi-provider medspas that align with Phorest’s ideal customer profile.
• Build and manage a pipeline through proactive outreach by phone, email, LinkedIn, and other relevant channels.
• Engage medspa owners, operators, and practice leaders to understand their needs and introduce Phorest’s value.
• Qualify opportunities and schedule high-quality meetings for Account Executives.
• Coordinate with Sales to support a smooth transition from initial outreach to sales conversations.
• Develop and execute personalized outreach strategies for priority accounts and regions.
• Partner with Marketing on targeted campaigns, Account-Based Marketing initiatives, gifting programs, and events.
• Follow up with prospects from conferences, webinars, and partner activities to develop qualified opportunities.
• Test outreach messaging, channels, and approaches, using results to improve conversion rates.
• Use Salesforce, Outreach, LinkedIn Sales Navigator, or similar tools to organize prospecting, manage leads, and track progress.
• Represent Phorest at medspa conferences, trade shows, partner events, and other industry gatherings across North America.
• Build in-person relationships with medspa owners, operators, and industry partners, and identify sales opportunities.
• Support event preparation, on-site engagement, lead generation, and post-event follow-up with Marketing and Sales.
• Apply insights from industry events to strengthen prospecting strategies and inform the company’s approach to the medspa market.
• Share lead-quality, customer-feedback, campaign-performance, and prospect-conversation insights with MedSpa Marketing and Sales teams.
• Work with Partnerships to engage partner-sourced leads and identify opportunities for warm introductions.
• Develop product knowledge and stay informed about medspa trends, competitors, business models, and customer challenges.
• Own prospecting activity and work toward monthly and quarterly meeting and opportunity-creation targets.
• Maintain accurate CRM records of outreach, customer interactions, and pipeline activity.
• Monitor outreach activity, response rates, meetings booked, and qualified opportunities, and continually improve performance.

Benefits

• Fully employer-paid medical, dental, life, AD&D, and short-term disability benefits, plus an Employee Assistance Program and wellness perks.
• Optional 401(k) and upgraded insurance options.
• In-house Learning and Development/business coach and online learning resources, including LinkedIn Learning.
• Regular social events.
• Opportunity to join or champion an Employee Resource Group, club, society, or group.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed