Sales Development Representative (Remote US)

OPENLANE•Carmel, IN

1d•Remote

About The Position

OPENLANE is seeking a remote Sales Development Representative to drive outbound prospecting, lead generation, and renewed customer adoption. This high-volume inside sales role focuses on acquiring new dealership accounts within an assigned territory from warm and cold lead sources. As the first point of contact, the representative uses a consultative approach to identify prospect pain points, present OPENLANE’s technology, and convert leads into active marketplace users. The role involves communicating with prospects by phone, email, and SMS; qualifying leads and building the top of the sales funnel; and re-engaging dealerships that registered on the platform but have not completed a transaction. The representative documents activity and interactions in the CRM, meets activity and acquisition KPIs, and delivers pitches and brief product demonstrations. Work is performed remotely through phone and email communications.

Requirements

1–3 years of high-volume outbound inside sales or prospecting experience; BDR/SDR experience preferred.
Proven ability to thrive in a metric-driven environment with high talk time, call volume, and daily targets.
Excellent verbal and written communication skills, with strong objection-handling and persuasion ability.
Strong organizational and time-management skills to manage a high volume of leads.
Strong understanding of digital tools and proficiency with Google Suite offerings.
Ability to work autonomously and maintain high activity levels in a remote work environment.

Nice To Haves

Experience with Salesforce.
Bachelor's degree.
Experience with DOMO or other data analysis tools.
Experience working with Slack.
Automotive experience.

Responsibilities

Conduct high-volume outbound prospecting through cold calls, email campaigns, and SMS to identify and qualify dealership opportunities.
Manage the top of the sales funnel by qualifying leads and converting prospect interest into platform registrations.
Retarget dealerships that registered on the platform but have not completed a transaction.
Develop and maintain expertise in the product, industry trends, and competitive landscape to communicate the company’s value proposition.
Document prospecting activity, lead data, and customer interactions in the CRM for effective pipeline management.
Track and exceed daily, weekly, and monthly KPIs, including call volume, connect rates, and new account acquisitions.
Deliver elevator pitches and mini-demos, educating prospects on best practices and the marketplace’s value.

Benefits

Medical, dental, and vision benefits with employer HSA contributions and FSA options in the US.
Immediately vested 401(k) with company match in the US, or RRSP with company match in Canada.
Paid vacation, personal, and sick time.
Paid maternity and paternity leave in the US.
Employer-paid short-term disability, long-term disability, life insurance, and AD&D in the US.
Employee Assistance Program.
Employer-paid Leap into Service Day to volunteer.
Tuition reimbursement for eligible programs.
Opportunities to expand skills and share knowledge across a publicly traded, global organization.
Internal promotions, diverse career paths, and meaningful advancement opportunities.
Competitive pay.
Monthly target bonus of $0–$2,000 USD.