(US) Sales Development Representative

PointClickCare

1d•$76,000 - $85,000•Remote

About The Position

At PointClickCare, our mission is to help providers deliver exceptional care, starting with our people. As a leading, founder-led, and privately held health tech company, we empower employees to innovate and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners, our platform serves more than 30,000 provider organizations, impacting millions of lives. We reinvest a significant portion of our revenue into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. We empower our people to be the architects of a smarter, human-first healthcare future, accelerated by AI. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making, enhancing collaboration and improving outcomes. Our hiring practices uncover AI expertise, and we invest in training and development to nurture innovation. Join us in redefining healthcare so it thrives.

Requirements

Bachelor's Degree or equivalent experience
Customer service experience
Experience working in a team environment
Sales or fundraising experience
Strong communication skills
Proven ability to meet and exceed goals
Ability to communicate by e-mail and phone
Ability to overcome challenges or obstacles in the moment
Attention to detail

Responsibilities

Develop strong content knowledge of the healthcare industry
Research potential prospects
Create a strategic outreach plan with Vice President of Sales to target prospective customers
Cold call and email to schedule meetings and conference calls
Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
Prepare background material and market research in preparation for all sales meetings and appointments
Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
Maintain internal database to track key performance metrics and sales and marketing activities
Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
Manage special projects as necessary